Director, Corporate Compliance Suburban Operations

Director, Corporate Compliance Suburban Operations The Metropolitan Transportation Authority is North America’s largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Responsibilities Direct, plan and administer the MTA and its subsidiary agencies’ Internal Control Review Program, including providing expertise on business process best practices in accordance with the COSO framework relative to risk assessment, internal controls, and fraud prevention; coordinate marketing, training, and communication of the program to ensure compliance with the NYS Accountability, Audits, and Internal Control Act. Establish, implement, and maintain guidelines for a system of internal controls and a program of internal control review that promotes efficiency, minimizes costs, benefits internal and external customers, and aids financial reporting. Coordinate, monitor, and assist in the creation and maintenance of vulnerability assessments, control evaluations, and corrective actions; follow up to ensure corrective actions are implemented. Prepare required reports for the Agency Head’s signature. Exercise decision making authority to approve ethics requests and resolve issues. Assist in oversight and management of the MTA’s Corporate Compliance and Ethics Program, acting as an independent body that reviews and evaluates compliance concerns within the organization. Conduct research on industry standards to ensure the Compliance program aligns with current best practices; recommend changes as necessary. Coordinate with external and internal auditors; review audit reports for accuracy and legitimacy, and develop timely responses to audit findings, including sensitive information as needed. Monitor and report audit findings to the board and work with the agency to implement recommendations while maintaining transparency. Support planning, directing, and administering the Ethics, Risk, and Compliance Program; identify and assess departmental compliance with applicable rules, regulations, policies, and procedures. Ensure a compliant program aligned with industry standards; conduct confidential investigations into allegations of fraud, waste, and abuse as requested. Develop, plan, direct, and administer the Fraud Risk Assessment program. Oversee coordination with other agencies and departments to ensure effective implementation of the compliance and integrity program. Ensure employees and others can raise questions and report misconduct without fear of retaliation. Participate in training of MTA, contractor, and subcontractor staff on compliance issues. Oversee compliance staff and conduct due diligence reviews; provide ethics guidance to employees and assist agencies with vendor hearings. Assist in ensuring investigations into misconduct are conducted and that appropriate corrective action is taken, including improvements to the program and public disclosures when warranted. Develop, update, and maintain policies and procedures across the MTA and its subsidiaries to align with strategic goals and applicable laws. Collaborate with agency partners to implement enterprise-wide policy directives and ensure communications are current and accessible. Direct policy planning with management; coordinate cross-functional teams to implement uniform standards across all MTA agencies. Participate in special projects to review, research, interpret, and implement policies and procedures across the agency. Organize information and input from subsidiary partners to enhance online processing systems via RSA Archer. Maintain strong business partnerships and confidentiality across management levels. Conduct complex policy analyses; identify gaps and propose policy revisions to meet evolving needs. Lead policy reviews, research usage, and develop recommendations for approval; craft governing policy language and distribute via effective channels. Collaborate with stakeholders to interpret and ensure compliance with policies, guidelines, and SOPs; advise management on practical applications. Assist in preparing Board of Directors guidelines and governance documents; review and comment on audit reports and validate findings. Develop responses for agency leadership to audit reports containing remediation plans for public consumption. Address comments from NYS Budgets, legal counsel, and communications; ensure recommendations are tracked and responses reflect findings. Manage audit recommendation implementation by coordinating with departments for timely responses; ensure corrective actions address recommendations. Represent the Agency Chief Compliance Officer at MTA Audit Committee meetings and provide leadership to staff. Select, develop, and motivate personnel; provide career development, coaching, and counseling; manage discipline as needed. Create a professional environment that respects individual differences and supports staff development. Provide hands-on support to staff to balance workloads; undertake special assignments from the Deputy Chief Compliance Officer. May require work outside normal hours (evenings and weekends). Travel may be required to other MTA locations or external sites. Qualifications Knowledge/Skills/Abilities: Extensive knowledge of internal controls, compliance and integrity programs, internal investigations, and policy development. In-depth knowledge of MTA operations and business activities; experience with highly confidential information. Excellent grammar, editing, oral and written communication skills; ability to work with all management levels. Strong interpersonal skills to interact with external agencies and public officials. Strong managerial skills to direct a staff of professionals and technical employees; ability to lead short- and long-term initiatives. Analytical and quantitative capabilities; proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook) and Adobe Lifecycle. Education and Experience: Bachelor’s Degree in Business, Transportation, Public Policy, or related field from an accredited college. Minimum of 8 years in Compliance, Audit, Legal, HR, Organizational Development, or related field, including at least 5 years in a managerial role in a large organization. Preferred: Juris Doctorate or Master’s Degree in Business, Accounting, Finance, Transportation, Public Policy, or related field. Working knowledge of project management or policy analysis; budget responsibility in prior roles; COSO Certification; Certified Internal Auditor. Other Information May require work outside normal hours (evenings and weekends). Travel may be required to other MTA locations or external sites. According to the New York State Public Officers Law and the MTA Code of Ethics, all employees who hold policymaking positions must file an Annual Statement of Financial Disclosure with the NYS Commission on Ethics and Lobbying in Government. Employees driving company vehicles must complete defensive driver training on a set schedule. MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including veterans and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply. #J-18808-Ljbffr Metropolitan Transportation Authority (MTA)