Customer Service Expert

$20 - $25 per hour

Maine

at Bonney Staffing Center, LLC in Auburn, Maine, United States

Job Description

Customer Success Experts - Urgently hiring in Turner!
Job Title: Customer Success Expert
Pay: $20–$25/hour, plus applicable shift differentials
Hours: Monday–Friday, 2:00 PM–8:00 PM or 4:00 PM–10:00 PM
Start Date: ASAP

Looking for a rewarding role that combines customer support with growth opportunities? Join a dynamic team in Turner, ME, as a Customer Success Expert and make a difference every day.

As a Customer Success Expert, you'll focus on empowering customers through education and account management. You'll work closely with your team to help clients achieve their financial goals and ensure they experience exceptional service.

What You'll Do

As a Customer Success Expert, you will be responsible for

Educating customers about available services and upselling solutions to enhance their experience
Assisting clients in establishing budget plans tailored to their needs
Setting up service plans and enrolling customers in autopay to simplify payments
Providing ongoing support to ensure customer satisfaction and retention
Taking part in monthly incentive programs based on successful customer onboarding activities

What You'll Bring

The ideal candidate for this role will have

Strong communication and interpersonal skills
A customer-focused attitude with a knack for education and coaching
Ability to work effectively in a team environment
Previous experience in customer service or account management (preferred but not required)

Why Join Us in Turner?

Enjoy a flexible schedule with a supportive team environment
Opportunities for monthly incentive bonuses based on performance
Affordable health and prescription coverage with no waiting period
Benefits offered by the employer once hired permanently
Retirement plan options, including 401k or pension plans

Location & Schedule

This position is on-site in Turner, ME, and offers shifts from Monday to Friday, with two available time slots: 2:00 PM–8:00 PM or 4:00 PM–10:00 PM.

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Vacancy posted 10 hours ago

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