Patient Service Representative

Overview Contemporary Dentistry is looking for a Patient Service Representative in Canton, Michigan , to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. We take pride in providing comprehensive, personalized care in a warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health. Responsibilities Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and/or concerns according to DCA Policies Answering telephones Scheduling appointments Maintaining appointment book Confirming appointments Follow up on no shows/cancellations of appointments Register patients on sign-in sheet Post charges and payments to patient accounts Checking voicemail on a daily basis Maintain a clean and friendly waiting area for patients Qualifications Years of experience working in a dental office Knowledge of insurance plans (HMO/PPO) is a plus Experience answering telephones Must have exceptional customer service skills What we offer: Pay: min $22 - max $25 per hour Full time: Monday - Friday Health, dental, and vision insurance (individual and family coverage) Life insurance and disability benefits 401(k) plan Team-oriented work environment with access to modern dental technology How to Apply: If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team! The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law. Legal Disclaimer We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. #J-18808-Ljbffr