Information Technology Analyst Trainee (40 Hour)

Job Summary The State of Connecticut, Office of the State Comptroller (OSC) is seeking a detail‑oriented and adaptable Information Technology Analyst Trainee to support the Core‑CT Technology section of the Information Technology division. In this role, you will gain hands‑on experience supporting critical enterprise systems that serve state agencies across Connecticut, while building foundational skills in system administration, cloud infrastructure, and IT operations. The Information Technology Analyst Trainee Program is a structured developmental program designed to prepare people to qualify for the target class of Information Technology Analyst 1. The program duration ranges from a minimum of one (1) year to a maximum of three (3) years, depending on a candidate’s prior experience and training. Upon successful completion of the program, incumbents must meet the required experience qualifications to advance to the target class. Position Highlights Full‑Time, 40 hours per week Monday through Friday Location: 165 Capitol Avenue, Hartford, CT 06106 Hybrid (office/telework) may be available Benefits View our State Employee Benefits Overview page. Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut. Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Who is this job for? Problem solver who uses research, creativity, and troubleshooting tools to resolve routine technical issues. Ables to explain technical concepts in a clear, user‑friendly way to a variety of audiences. Interested in learning new technologies and applying them in real‑world IT environments. Able to prioritize tasks and manage multiple responsibilities in a fast‑paced IT environment. Has foundational experience or coursework in programming or scripting (e.g., SQL, Python, Java, PowerShell) and exposure to database concepts (e.g., MySQL, Oracle, SQL Server) or data analysis tools. Responsibilities Support the administration of Windows‑and Linux‑based systems hosted in Oracle Cloud Infrastructure (OCI) in support of the state’s Enterprise Resource Planning (ERP) system. Assist with server lifecycle activities, including server buildout and provisioning, system configuration and environment setup, and ongoing operational support and maintenance. Perform routine system administration tasks such as applying operating system and security patches, monitoring system performance and assisting with performance tuning, supporting system backup and recovery processes, and reviewing system logs and assisting with log analysis. Troubleshoot routine system, application, and infrastructure issues using established tools and procedures. Perform Active Directory account management, including user setup, access provisioning, and maintenance. Support cloud infrastructure management activities within OCI, including server sizing and resource allocation, storage management, Virtual Cloud Network (VCN) configuration, submitting and tracking DNS requests, and supporting data backup, replication, and disaster recovery process across regions. Participate in security and compliance activities, including assisting with implementation of security hardening measures, supporting Identity and Access Management (IAM) policy administration, and following established security protocols and standards. Utilize Infrastructure as Code (IaC) tools such as Terraform to assist in provisioning and managing cloud infrastructure. Document system configurations, procedures, and issue resolutions to support knowledge sharing and operational continuity. Collaborate with technical staff, vendors, and end users to support system functionality and resolve issues. Knowledge, Skills, and Abilities Functioning and use of information systems. Major concepts and terms used in the information technology profession. Interpersonal skills. Logic and analytical skills. Prepare and maintain accurate records. Prepare written materials and reports. Follow oral and written instructions. Minimum Qualifications Candidates must be able to meet the experience and training requirements of the designated job class at the completion of the development program. Preferred Qualifications Experience supporting Windows Server environments, including user account management, system configuration, or patching. Experience supporting Linux-based systems, including executing basic administrative commands, system updates, or troubleshooting. Experience writing basic SQL queries to retrieve or update data. Experience communicating technical information to users with varying levels of familiarity through written and verbal communication. The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities. If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact View email address on click.appcast.io. #J-18808-Ljbffr State of Connecticut - Office of the State Comptroller