Field Service Representative I
Danaher Corporation Office Usa
Field Service Representative
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At SCIEX, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.
Learn about the Danaher Business System which makes everything possible.
The Field Service Representative is responsible to maintain, install and repair Sciex products at both internal and external customer sites, including our strategic accounts. This position works independently to resolve all assigned customers and technical issues.
This position reports to the District Service Manager and is part of the Service Team located in Brazil and will be fully remote.
In this role, you will have the opportunity to:
- Demonstrate the ability to independently perform high-quality Preventative Maintenance, Installation with CFC, Qualification, and repair troubleshooting services
- Shows mastery of performing administrative duties accurately and on time (ie: service debriefs, expenses, inventory, training completion)
- Developing knowledge and understanding of customer priorities, problems, and expectations to provide solutions
The essential requirements of the job include:
- Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience
- Prior Experience using, servicing, and/or troubleshooting mass spectrometry, capillary electrophoresis or scientific instruments desired.
- Previous experience in laboratory setting with analytical instrumentation desired
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel – 50 % travel, overnight, within territory or other locations
- Must have a valid driver's license with an acceptable driving record
- Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
It would be a plus if you also possess previous experience in:
- Life Science products, instrumentation and Sciex markets
SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job.
At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
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