Sr Power and Controls Technician - US Remote

Job Title: Sr Power and Controls Technician FLSA Status: Exempt Department: Technical Service Group Reports to: Manager, Power - Control Services General Description / Purpose The Senior Power and Controls Technician provides advanced troubleshooting, maintenance, and repair of power and control systems on Loram's specialized fleet equipment. This role serves as a technical leader within the field team, resolving complex issues, supporting field projects, and mentoring junior technicians. The Senior Technician ensures high-quality service delivery, contributing to fleet reliability, operational efficiency, and the safety of personnel and equipment. Advanced Technical Support Perform complex troubleshooting and repair of power and control systems, including motors and control circuits. Serve as the technical escalation point for challenging field issues. Conduct root cause analysis to prevent repeat failures. Field Service & Customer Support Travel to remote sites for maintenance, repairs, and retrofit work. Interface with operations teams to minimize downtime and communicate repair status. Deliver customer-focused service while upholding Loram's safety and quality standards. Team Mentorship & Leadership Mentor and train junior technicians in troubleshooting and repair procedures. Support the Assistant Manager in coordinating daily work assignments. Provide feedback on technician performance and recommend training needs. Documentation & Continuous Improvement Accurately document service activities, parts used, and repair outcomes. Provide field feedback to engineering and leadership for product improvements. Contribute to service manuals, technical bulletins, and training content. #J-18808-Ljbffr Loram Maintenance of Way, Inc.