Catering Server
Farm House Catering Co
Position Overview: Farmhouse Catering in Nevada, IA, is seeking dedicated and enthusiastic on-site and off-site catering servers to join our dynamic team. As an integral part of our catering staff, you will play a crucial role in ensuring seamless execution and exceptional guest experiences. As a server, you will be scheduled for off-site (within an hour's radius of us) as well as at our on-site venue. This role is partial part-time. We do not guarantee a minimum number of hours each week. There will be some weeks when no hours may be available for everyone. If you thrive in a fast-paced, customer-focused environment and are passionate about delivering top-notch service, we invite you to apply and become a key contributor to our success. Responsibilities:
- Event Setup and Breakdown: Assist in the setup and breakdown of serving tables and stations, and other equipment according to event plans and specifications.
- Service Excellence: Provide impeccable guest service during events, maintaining a professional and friendly demeanor at all times. Anticipate guest needs and respond promptly, ensuring a positive and memorable experience.
- Food and Beverage Service: Serve food and beverages to guests following established protocols, ensuring accuracy in orders and adherence to dietary preferences or restrictions. Maintain a neat presentation of food and beverage stations.
- Table Maintenance: Monitor and maintain the cleanliness and tidiness of dining areas, including clearing dishes, replenishing utensils, and managing spills promptly.
- Communication: Collaborate effectively with other team members, event coordinators, and kitchen staff to ensure smooth communication and efficient service flow.
- Problem Solving: Address guest concerns and special requests with professionalism and attentiveness, escalating issues as necessary while finding effective solutions to maintain guest satisfaction.
- Upkeep of Equipment: Handle event equipment and tools with care, reporting any malfunction or damage promptly to supervisors.
- Safety and Hygiene: Adhere to all health and safety regulations, including proper food handling, personal hygiene, and sanitation practices to ensure the well-being of guests and colleagues.
- Flexibility: Adapt to changing event requirements, including varying work schedules, roles, and responsibilities based on the demands of each event.
- Teamwork: Work closely with the event and catering team to achieve a cohesive and efficient event execution, fostering a positive and supportive team environment.
- Previous experience in hospitality, catering, or event services is preferred but not mandatory.
- Strong customer service skills with a friendly and approachable demeanor.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of food and beverage service standards.
- Physical stamina to stand, walk, and lift moderately heavy items for extended periods. Must be able to lift a minimum of 30lbs.
- Flexibility to work evenings and weekends. Must be available 2 weekends a month (Friday & Saturday). Some day shifts are occasionally available.
- Competitive hourly wage and potential for gratuities.
- Opportunity to work in a dynamic and exciting events environment.
- Chance to develop valuable teamwork, communication, and problem-solving skills.
- Free meals at events.
- Mileage reimbursement if you are required to drive your own vehicle to an off-site cater.
Vacancy posted more than 2 months ago
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