Community Outreach Coordinator (Field-Based)

Job Description

Job Description

Community Outreach Coordinator (Field-Based)

Company: Premier Home Care Residential Service Agency (Non-Medical Home Care)
Location: Maryland (Field-Based Only — Not Remote)

About the Role

We are seeking a motivated and organized Community Outreach Coordinator to support outreach activities, facility engagement, and community partnerships across Maryland.

This is a field-based contract role involving in-person visits to healthcare facilities and community partners, communication with referral sources, and accurate tracking of outreach activity using internal systems.

The ideal candidate is dependable, detail-oriented, and comfortable working independently in the field while managing communication, follow-ups, and documentation.

Pay & Benefits

• $18.00/hour
• Gas stipend for field travel
• Flexible PRN contract (30-day assignment with potential extension)
• Paid Time Off (PTO)
• Retirement savings plan with company match (up to 3%)
• Annual wellness retreat
• Performance-based growth opportunities
• Supportive and mission-driven team environment

Schedule & Location

• Field-based across Maryland (Anne Arundel, Howard, Prince George’s, Montgomery, and surrounding counties)
• Flexible schedule based on outreach needs
• Daily travel required (not remote or office-based)
• Schedule and hours are subject to change based on organizational needs.

Key Responsibilities

• Conduct in-person visits to healthcare facilities, hospitals, and community partner locations
• Build and maintain professional relationships with referral sources and partner organizations
• Perform inbound and outbound phone communication for outreach and follow-ups
• Respond to emails and maintain professional communication with internal and external contacts
• Attend community events, networking opportunities, and outreach activities as assigned
• Accurately document outreach activity and maintain records using internal tracking systems
• Use internal systems to log communication, track outreach efforts, and ensure consistent follow-up
• Support community engagement efforts across assigned service areas

Requirements

• High school diploma or GED required
• CPR/First Aid Certification (American Heart Association or American Red Cross – required and current)
• Minimum 2 year of experience in customer service, healthcare support, caregiving, or community outreach preferred
• Strong computer literacy and comfort using digital systems (Microsoft Word, Excel, email, data entry, and basic Customer Relationship Management (CRM)/tracking systems)
• Ability to quickly learn and navigate internal systems for documentation and outreach tracking
• Strong organizational skills, attention to detail, and consistent follow-up habits
• Excellent written and verbal communication skills
• Valid driver’s license and reliable transportation required
• Must be 18 years or older
• Must be able to successfully pass Maryland State and Federal background checks
• Must pass drug screening, medical screening, and TB test
• Comfortable working in a field-based role with daily travel across assigned regions

Who This Role Is Ideal For

This position is a strong fit for someone who:

• Enjoys field-based work and community interaction
• Is seeking part-time or flexible contract work with potential for additional hours based on performance and needs
• Has healthcare, caregiving, or customer service experience
• Is organized and comfortable using systems for tracking and documentation
• Communicates well with professionals and community partners
• Prefers independent, mobile work over office-based roles

How to Apply

Resume required for consideration.

We conduct group interview sessions as part of our hiring process to meet candidates efficiently.

We are an equal opportunity employer and value diversity in our workforce.