Customer Service Survey Agent

OnPoint CX Solutions is hiring call center survey agents for immediate start. If you're looking for fast onboarding, paid training, and flexible work-from-home opportunities, this is a great short-term role.

What You'll Do:

• Conduct customer service & political surveys (NO sales)
• Follow a script, ask questions, and accurately record responses
• Maintain professionalism and attention to detail on every call

What We Offer:

• On-site and Work From Home options available.
• Paid training (just a few hours - start quickly!)
• No sales - survey work only
• Opportunity for full-time hours or overtime when available

Important Role Expectations (Read Before Applying):
This role requires high flexibility and reliability . By applying, you should be comfortable with the following:

• This is an on-call position with schedules that may change daily
• You may be scheduled with little to no advance notice (same day or next day)
• Hours are not guaranteed - you may work full shifts, partial shifts, or no hours at all depending on business needs
• You must have open availability, including weekends if needed
• This is a temporary/seasonal position , not a permanent role
• Work is repetitive call-based survey work , requiring focus and accuracy

Requirements:

• Must reside in Nevada
• In order to WFH, you must have reliable hardwired (Ethernet) internet connection (recommended), have own computer equipment and be able to work on-site during the training period . You may work from home once you can handle calls on your own.
• Quiet, distraction-free workspace
• Strong communication skills and attention to detail
• Ability to follow instructions and document responses accurately
• Must be dependable and responsive when scheduled

Pay & Schedule:

• $12.00/hour
• Typical hours often fall between 8:00 AM - 8:00 PM PST, but may vary daily
• Schedules are driven by client demand and are subject to change

OnPoint CX Solutions is a growing business process outsourcing (BPO) company specializing in B2B sales, customer care, and energy-sector solutions. We help businesses understand their energy options and select competitive supplier programs. If you're dependable, flexible, and ready to start quickly, we want to hear from you!