Hotel Housekeeping Supervisor

Job Description

Job Description

Job Summary: We are seeking a motivated Housekeeping Supervisor to oversee daily housekeeping operations and ensure our guest rooms and public areas meet brand standards. The ideal candidate will lead by example, manage a team of housekeeping staff, and provide exceptional customer service while maintaining efficiency and attention to detail.

Compensation Rate: $17.00 - $21.00 Hourly 

Key Responsibilities:

• Assign and monitor housekeeping tasks to ensure timely completion and efficiency.

• Inspect guest rooms and public areas daily to ensure cleanliness and brand compliance.

• Train housekeeping staff and provide retraining as necessary.

• Manage housekeeping supplies and equipment, ensuring proper stock levels and maintenance.

• Address guest complaints and special requests, ensuring complete satisfaction.

• Maintain positive communication with staff and management regarding performance and operations.

• Perform housekeeping duties as needed, including cleaning rooms and public areas.

• Complete daily administrative tasks such as updating room statuses and preparing schedules.

Requirements:

• Minimum 2 years of experience in housekeeping, with at least 1 year in a supervisory role (hospitality preferred).

• Strong leadership, organizational, and communication skills.

• Ability to work under pressure and handle emergency situations.

• Proficiency in Windows operating systems, spreadsheets, and word processing.

• High school diploma required.

Physical Demands:

• Regularly required to walk, stand, stoop, kneel, and reach with hands and arms.

• Must be able to lift/push/pull and move up to 50 pounds.