Case Manager

Apply now Job No: 26071 Department: Equal Opp Compliance & Title IX Work Type: Staff - Full Time Location: Main Campus (Houghton, MI) Full Time / Part Time: Full Time Categories: Administrative/Business/Professional Applications Close: 22 Jun 2026 Eastern Daylight Time Ensured Consideration Date: 22 Jun 2026 Michigan Technological University is an R1 technological research university founded in 1885 in Houghton. Our rural campus is situated just miles from Lake Superior in Michigan's scenic Upper Peninsula and is home to nearly 7,500 students from more than 60 countries around the world. Consistently ranked among the best universities in the country for return on investment, Michigan’s flagship technological university offers more than 185 undergraduate and graduate degree programs. Research focus areas include defense, health, energy, automotive, environment, and aerospace. The area’s waters, forests, and snowfall support year-round recreation, including skiing, snowboarding, hiking, biking, and paddling. The University is an integral part of the region, supported by a friendly and welcoming community that takes pride in being a true college town. We embrace our size, climate, sense of adventure, and originality. Summary Michigan Technological University is seeking a Case Manager for our Equal Opportunity Compliance & Title IX department. The Case Manager manages a wide range of complex and confidential tasks. This includes intake of complainants to determine appropriate policy and procedure, providing supportive measures as requested and as reasonable, policy compliance, training, case management, and remedies related to Title IX and other harassment and discrimination laws overseen by the Equal Opportunity Compliance and Title IX department. Responsibilities and Essential Duties Interpret federal and state laws and regulations regarding Title VI, Title VII, and Title IX and stay current with applicable laws and regulations to maintain university compliance. Address complaints of alleged discrimination, harassment, and violence made against students and employees of the university, utilizing the relevant university policies and procedures. Perform intake of complainants to determine appropriate next steps (triage, supportive measures, ongoing support/case management, etc). Establish and maintain confidential, accurate, and thorough case records of all complaints of discrimination and misconduct based on protected characteristics. Utilize specialized university software programs for case management, training, and documentation (Canvas, Maxient, Banweb, Banner, Aspire, United Educators). Serve on the University-wide Title IX Awareness Committee. Attend training for Title VI, Title VII, and Title IX professionals. Assist with TIX-related web pages and resources. Coordinate with Public Safety and Police Services for case management and Clery Act compliance. Assist with formal investigations within Equal Opportunity Compliance and Title IX by serving as a co-investigator. Problem-solve, respond to inquiries, and resolve concerns with diplomacy and tact. Maintain confidentiality. Other duties as assigned. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. Apply safety-related knowledge, skills, and practices to everyday work. Required Education, Certifications, Licensures Bachelor’s degree from an accredited institution in communication, education, social science, human resources, public administration, or a related field, or an equivalent combination of education and experience. Required Experience One year of experience in higher education, human resources, social work, or other professional areas that allow comparable knowledge and abilities to be acquired. One year of experience working with issues related to harassment/discrimination, sexual assault, and/or dating/domestic violence. Desirable Education and/or Experience Master’s degree in communication, education, human resources, social sciences, student affairs, or related field, or PhD or JD. Demonstrated understanding of working with STEM staff, faculty, and students. Evidence of increasing levels of professional responsibilities demonstrating proficiency in policy/procedure management, conflict management, and supervision. Experience working in a confidential environment. Required Knowledge, Skills, and or Abilities Demonstrated ability to use judgment when dealing with confidential information. Excellent interpersonal and communication skills. Demonstrated ability to deliver effective and engaging presentations and training programs to varied audiences. Excellent organizational skills and the ability to manage multiple tasks and competing priorities. Demonstrated ability to function effectively in stressful work environments. Demonstrated experience in working independently and collaboratively. Demonstrated ability to build relationships with stakeholders. Demonstrated willingness to work in crisis situations and occasionally outside of common office hours. Demonstrated commitment to contribute to a safe work environment. Desirable Knowledge, Skills, and or Abilities Knowledge of Title VI, Title VII, Title IX, the Violence Against Women Act, and their practical application to higher education environments. Experience in mediation, restorative justice, and/or other voluntary adaptable resolution pathways. Knowledge of the latest in computing and technology for the University environment, including University online and software systems. Experience developing and using evaluation and assessment data to improve program delivery. Experience with grant development and implementation. Demonstrated success in, or potential future contributions to, working with people with a wide variety of backgrounds and viewpoints. Work Environment and Physical Demands The work environment is generally low to moderate in noise level. The position may require occasional travel or work outside standard office hours and may involve brief periods of standing, walking, or accessing confined spaces. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. Required Training and Other Conditions of Employment Employee Safety Overview Anti-Harassment, Discrimination, Retaliation Training Annual Data Security Training Annual Title IX Training Institutional Compliance Solutions Courses: Overview of Title VI, Title VI Coordinator, Introduction to the Clery Act, TIX 101 Higher Ed, TIX Coordinator, TIX Investigator Level 1, TIX Decision-Maker Level 1, TIX Appellate Decision-Maker Level 1, TIX Informal Resolution, TIX Advisor, Recordkeeping Under Title IX United Educators: Harassment and Discrimination Courses Background check required prior to final hiring decision. Salary The minimum salary for this position is $58,000. The final salary will depend on experience and qualifications. Equal Opportunity Michigan Technological University is an Equal Opportunity Educational Institution/Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities. EEO Statement Michigan Technological University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex and gender. Michigan Tech also prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. #J-18808-Ljbffr