N99881 Accounts Receivable Technician, Tahlequah

Accounts Receivable Technician, Tahlequah

This position provides technical customer and student support for accounts receivable operations. Advises and assists students, parents, and external customers concerning financial obligations to the university. Negotiates payment arrangements and analyzes financial aid and/or scholarship awards for students with delinquent accounts to determine Deferment of Hold eligibility. Understands financial aid award processes. Understands course registration deadlines as they relate to billing charges. Prepares documents necessary to submit past due accounts for collections; communicates with account holders in regards to account collections. Communicates with collection agencies to place accounts and report payments.

Knowledge required by the position includes knowledge of financial aid and related federal regulations, university policies and procedures, data analysis, the Fair Debt Collection Practices Act and Bankruptcy Law. Skills include interpersonal relations, decision making, problem solving, operation of computers and job-related software programs, provision of customer services, and oral and written communication. Processes refunds due to financial aid, scholarships, loans, personal payments, and/or other miscellaneous payments. Understands bankruptcy policies and reviews court documentation for accuracy. Assists with enrolling students in payment plans. Prepares monthly invoicing for various accounts. Reviews and uploads student charges for various departments to student accounts. Performs a variety of reconciliations including departmental postings to bursar accounts, cashiering transactions to the university's subledger, and general reconciliation of bursar processes. Follows university cash handling policy to ensure accuracy. Prepares daily banking deposits. Posts adjusting entries to bursar accounts. Maintains Study Away Trip accounts for students, faculty and staff. Verifies and updates address information, name changes, and changes of status for students, employees and vendors. Participates in university events designed to acquaint and educate students and parents with financial obligations to the university. Scans and indexes documents. Performs related duties. Must be able to maintain regular attendance.

The bursar assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results. Guidelines include financial aid rules and regulations, Family Educational Rights and Privacy Act guidelines (FERPA), IRS guidelines for 1098T processing, Fair Debt Collection Practices Act, Bankruptcy Law, and department and university policies and procedures. These guidelines are generally clear and specific, but may require some interpretation in application. The work consists of related technical and customer service duties. Strict regulations, the need for accuracy and frequent interruptions contribute to the complexity of the position. The purpose of this position is to provide financial counseling and service to university students, and accounting support for accounts receivable operations. Success in this position contributes to the efficiency and effectiveness of those operations. Contacts are typically with co-workers, other university personnel, students, parents, faculty, staff, and members of the general public. Contacts are typically to provide services, to give or exchange information, or to resolve problems. The work is typically performed while sitting at a desk table or while intermittently sitting, standing or stooping. The employee may need to occasionally lift light objects. The work is typically performed in an office. None.

Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of a baccalaureate degree. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

Annual salary $28,188.00 with excellent benefits, including generous leave time. Anticipated hire date: 09/14/2026 Applications will be accepted until: 08/14/2026 Posting will close to applicants at 11:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted. To complete the application process, it is critical to create a profile. It is Northeastern State University's policy that all newly hired employees must provide an original social security card during the hiring process. Failure to provide an original social security card will delay the hiring process and ability to begin employment. Applicants must be currently authorized to work in the United States on a full-time basis.