Stack City BBQ Hiring Shift Leaders Benefits & Bonuses

Shift Leader

Stack City BBQ offers southern BBQ cuisine at its best. Based in Austin, Stack City BBQ is built on community, smoke, and good times in the backyard! As we move into a growth phase, we're seeking Shift Leaders to join us at our Austin location. As a Shift Leader at our fast casual BBQ restaurant, you will blend genuine hospitality with a sales-driven mindset while ensuring operational excellence. You'll lead both front-of-house and back-of-house teams, hold staff accountable to established systems, and drive guest satisfaction and revenue on every shift. If you're looking for a fair and transparent ownership team that genuinely values your input and is dedicated to your professional growth and success, please apply today for immediate consideration! What We Offer: Competitive Hourly Wage Plus Tips Access to Health Benefits PTO Employee Meal Discounts Ongoing Coaching, Hands-on-Training, and Skill Development A Supportive, Team-Focused Culture Committed to Your Success

Job Responsibilities: Deliver exceptional hospitality by coaching the team to follow the G.U.E.S.T. framework for every guest interaction Drive sales through thoughtful upselling, suggestive pairings, and reinforcing menu highlights Enforce standard operating procedures for food safety, station setup, and service flow Supervise FOH and BOH staff: assign roles, monitor performance, and provide real-time feedback Conduct shift briefings and ensure team members understand daily goals, specials, and promotions Monitor check times, ticket accuracy, and order completion to meet service benchmarks Complete opening and closing duties, including cash reconciliation and shift reports Identify coaching opportunities and collaborate with management on training plans Assist with inventory counts, stock levels, and ordering when required

Job Qualifications: At least 18 years of age High school diploma or equivalent 2+ years of experience in a fast-paced restaurant environment, including supervisory responsibilities Proven track record of delivering hospitality excellence and meeting sales targets Strong knowledge of restaurant systems and SOPs, with a focus on accountability and consistency Excellent communication, leadership, and conflict-resolution skills Ability to multitask under pressure and adapt to changing priorities Availability to work flexible shifts, including mornings, evenings, weekends, and holidays Food Safety Certification (or willingness to obtain) DLCRS is an equal-opportunity employer committed to building diverse teams and fostering an inclusive workplace. If you're driven by results, passionate about people, and dedicated to operational excellence, we want to hear from you.