Customer Service Specialist
The Sherwin-Williams Company
Overview Customer Service Specialist – Fort Worth, TX Full‑time position handling a high volume of inbound and outbound calls concerning patient/guarantor billing questions and related inquiries. The role mandates a rotating Monday‑Friday schedule. Responsibilities Answer inbound and outbound customer calls regarding billing and payments. Resolve complex billing questions using deductive reasoning. Document and track interactions in the CRM system. Collaborate with the team and adapt to rotating shifts. Qualifications 3+ years of customer service experience, preferably in a manufacturing, retail, or food service environment. Strong communication and problem‑solving skills. Ability to work in a fast‑paced environment and manage rotating shifts. Experience with billing systems is a plus. #J-18808-Ljbffr The Sherwin-Williams Company
Vacancy posted 4 days ago
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