Analyst

We are seeking a detail-oriented and driven bilingual (Spanish) Project Analyst to join our clients growing team and support key initiatives across our clients Mexico operations. This is a high-impact, project-heavy role where you will play a critical part in improving processes, driving efficiency, and enhancing the customer experience. You will partner closely with cross-functional teams, vendors, and senior leadership to lead projects, analyze data, and strengthen workflows across the business. Key Responsibilities Own and manage projects supporting Mexico operations, from initiation to execution and continuous improvement Develop, implement, and optimize business processes to improve efficiency and customer experience Build relationships with the Mexico-based team—learn the business, collaborate, and provide ongoing oversight Analyze data and performance trends using tools such as SQL and Power BI; deliver actionable insights Create and monitor KPIs and reporting for quarterly business reviews Work directly with vendors, lead meetings, and hold partners accountable Identify root causes of issues, challenge assumptions, and drive solutions Support billing, invoicing effectiveness, and operational improvementsCollaborate with cross-functional teams and senior leadership on strategic initiatives Qualifications Bachelor’s degree in Accounting, Finance, or a related field 2+ years of experience in project management, business analysis, or process improvement Fluent in Spanish and English (written and verbal) – required Experience with SQL, Power BI, VBA, or similar analytical tools Demonstrated ability to manage projects, meet deadlines, and drive results Strong analytical skills with attention to detail Excellent communication and presentation skills Ability to think critically, pivot quickly, and approach challenges creatively Comfortable speaking up, asking questions, and holding stakeholders accountable What We’re Looking For A curious and proactive problem-solver who digs into the "why" Someone who thrives in a fast-paced, evolving environment A team player who can also work independently in a small, collaborative team Strong interpersonal skills to engage with vendors, internal partners, and executives Why Join Us Opportunity to work directly with senior leadership and executives, including the CFO High-visibility role with meaningful impact on business operations Exposure to multiple departments and strategic initiatives A unique opportunity to shape processes and improve customer experience across international operations #J-18808-Ljbffr