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Account Manager (Delivery)

Rent-A-Center

Job Description

Job Description

The Account Manager manages rental accounts, drives account performance, handles deliveries and pickups, and conducts early-stage collections while providing customer service. Most store and district leaders start in this position. 

Key Responsibilities

  • Account Management: Oversee an assigned portfolio of accounts and secure payment commitments.
  • Collections: Conduct early-stage collections for accounts 1–6 days past due.
  • Deliveries & Pickups: Complete assigned routes to safely transport, install, and pick up merchandise.
  • Customer Service: Deliver service in the store, on the phone, and inside customer homes.
  • Sales Support: Generate new rental agreements and sell new products.
  • Store Standards: Maintain showroom cleanliness and company vehicle upkeep. [1]

Qualifications & Requirements

  • Education: High school diploma or equivalent.
  • Age: At least 18 years old.
  • Driving: Valid driver’s license with a good driving record and ability to drive a box truck.
  • Physical: Ability to lift and move heavy merchandise and stand or drive for long periods. [1]

Vacancy posted 4 days ago
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