Clinical Social Worker - LICSW, Moakley Hem/Onc, 40 Hours (Days)

Clinical Social Worker - LICSW

Under the clinical supervision of the Department Director and/or Manager, utilizes clinical social work techniques and theory to provide consultation, assessment, treatment interventions, and advocacy for a diverse population of patients and their families. Utilizes a biopsychosocial approach to healthcare while collaborating with interdisciplinary teams to provide case management and crisis intervention for a wide range of complex social factors and determinants of health.

This role is part of the Moakley Hematology Oncology Social Work Team, with a primary focus on supporting patients with cancer diagnoses within the oncology clinic. The social worker will provide comprehensive psychosocial support to patients and families across the cancer care continuum.

Responsibilities include providing emotional support and counseling, assisting patients in navigating complex medical systems, facilitating access to community and financial resources, supporting adherence to treatment plans, and addressing barriers related to social determinants of health. The social worker will also collaborate closely with the interdisciplinary team to advocate for patient-centered, equitable, and compassionate care.

In the oncology clinic, the social worker will support patients and families coping with a cancer diagnosis, treatment, survivorship, and, when applicable, end-of-life care. This includes crisis intervention, care coordination, and ongoing assessment of psychosocial needs to enhance overall patient well-being and care outcomes.

Essential Responsibilities / Duties:

• Facilitate monthly support group
• Completes biopsychosocial assessments and other specialized trauma assessments, utilizing the department's psychosocial assessment tool as a guideline.
• Provides brief, solution-focused interventions and develops safety plans with patients as needed.
• Provides trauma-informed, strengths-based, crisis interventions on behalf of patients and families as needed.
• Develops rapport and maintains effective therapeutic relationships with patients and families.
• Utilizes Social Work techniques including motivational interviewing, reflective listening, and trauma-focused cognitive-behavioral treatment to support patients and families.
• Utilizes Social Work techniques and theory to assist patients and families in coping with newly diagnosed and or chronic illness to achieve improved functioning and emotional state.
• Ensures that admitted patients (inpatient) and family remain apprised, involved, supported and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact.
• Communicates and collaborates effectively and proactively with multi-disciplinary medical teams and community providers on behalf of patients and families.
• Screens and assesses patients for needs regarding social determinants of health.
• Screens and assesses to identify protective needs relative to child/disabled/child abuse, intimate partner violence, and community violence.
• Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates.
• Provides referrals, counseling, case management and advocacy on behalf of patients and families relative to health issues: substance misuse, disabilities, mental health concerns, homelessness and end of life needs.
• Provides consultation and referrals relative to community resources and a broad range of services, including, but not limited to: healthcare support services, social services, financial assistance, child-care, housing, financial entitlements, clothing, transportation, food pantries, etc.

Duties:

• Utilizes the electronic health record (EPIC) and other IT interfaces as necessary to track and monitor patients.
• Begins assessment for an inpatient within 24 hours of referral and completes within two interviews or within seven working days of referral.
• Begins assessment for an outpatient as soon as patient permits and completes within two interviews.
• Completes assessment for an Emergency Department patient within four hours of discharge.
• Complies with departmental, regulatory, and professional requirements for documentation and data collection. Submits department statistics and other records and reports within required time frames; when required.
• Maintains patient confidentiality according to hospital policy. Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes.
• Notes in medical record the exclusion of critical patient information and its availability.
• Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies. Specifically, documents ongoing treatment work in the Department clinic records. Each recording shall include date, time, title and signature.
• Participates in social work committees and departmental work groups.
• Provides other administrative and special project assistance as required or assigned.
• Promotes a positive and collaborative work environment supportive of the hospital's missions and goals.
• Remains knowledgeable of and follows appropriate policies, procedures, and work standards, including but not limited to, policy regarding hours of work, absenteeism, and tardiness.
• Attends hospital required and relevant meetings, training sessions or activities, as assigned.
• Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency.
• Maintains competency in areas of responsibility to ensure quality of care.
• Ensure that MSW licensure remains active by obtaining continuing education units (CEUs) and in good standing.
• All MSW and LCSW full-time social workers receive weekly supervision.
• All full-time social workers receive monthly administrative supervision.
• All full-time social workers are provided with monthly group supervision.

Other Duties:

• Performs other duties as needed.
• Utilizes hospital's behavioral standards as the basis for decision making and to facilitate the hospital's mission.
• Follows established hospital infection control and safety procedures.

Job Requirements

Education:

Requires Master's Degree from an accredited school of Social Work

Certificates, Licenses, Registrations Required:

Requires a Massachusetts Licensed Independent Clinical Social Worker

Knowledge and Skills:

• Requires level of knowledge of Social Work process and community resources and agencies in relation to health, illness, and disability, generally acquired through one to two years on-the-job training.
• Knowledge of community resources and agencies that serve the children and families.
• Advanced interpersonal skills necessary to interact effectively with various healthcare professionals, to develop and maintain effective therapeutic relationships with patients and families, and to supervise graduate students.
• Must be comfortable in a fast paced and dynamic work environment (sense of humor is valued).
• Ability to work in an interdisciplinary team.
• Cultural sensitivity and comfort with a wide range of racial and ethnic populations.
• Bicultural/Bilingual competency a plus.

Compensation Range:

$42.60- $51.92

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

Equal Opportunity Employer/Disabled/Veterans

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