Shift Leader

Job Description

Job Description

About the Role:
Join SUPREME PIZZA LLC as a Shift Leader in Cumberland, RI, where you will play a key role in delivering exceptional service and quality. This position offers a dynamic environment where you can lead a team and ensure our customers enjoy the best pizza experience.

Responsibilities:

• Oversee daily operations and manage staff during shifts.
• Ensure high standards of customer service and product quality.
• Train and mentor team members to enhance their skills.
• Handle customer inquiries and resolve any issues promptly.
• Assist in inventory management and ordering supplies.
• Maintain a clean and organized work environment.
• Implement company policies and procedures effectively.
• Support the management team in achieving business goals.
• Answering phones and taking food orders
• Bagging food orders to pick up and delivery
• Assigning orders to the delivery drivers
• Cutting pizza and keeping the area clean
• Stoking up the counter area
• Overseeing the front counter staff and making sure all tasks are performed accordingly
• Hourly wages and Tips

Requirements:

• Previous experience in a leadership role in the food industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food safety regulations.
• Availability to work flexible hours, including weekends.
• Proven problem-solving skills and a positive attitude.
• High school diploma or equivalent; further education is a plus.
• Passion for customer service and team collaboration.

About Us:
SUPREME PIZZA LLC has been serving delicious pizzas to the Cumberland community for years. Our commitment to quality ingredients and exceptional service has earned us loyal customers and a fantastic team that loves to work together.