Vacation Coordination Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are looking for proactive, organized individuals who enjoy managing details, assisting customers, and helping bring vacation plans together.

As a Vacation Coordination Advisor, you will help clients move from initial vacation ideas to confirmed travel arrangements. Your responsibilities will include exploring destination possibilities, reviewing available services, coordinating bookings, and providing assistance throughout the planning process.

You may work with all-inclusive resorts, cruises, luxury accommodations, family vacations, romantic getaways, group trips, and international destinations.

Primary Responsibilities

• Gather vacation requirements, including destinations, dates, budgets, and traveler preferences
• Identify accommodations and experiences that meet specific client requests
• Investigate resort packages, cruise itineraries, transportation, tours, and activities
• Evaluate supplier availability and compare relevant vacation offerings
• Prepare recommendations and communicate available choices to clients
• Explain package components, reservation conditions, and payment requirements
• Coordinate approved vacation arrangements using supplier booking systems
• Check reservation information for completeness and accuracy
• Maintain updated client records, confirmations, and travel documentation
• Monitor booking milestones, deposits, and final payment dates
• Communicate changes, updates, and outstanding planning requirements
• Assist with standard reservation modifications and departure preparations

Preferred Qualifications

• Customer service experience or a strong interest in client assistance
• Professional communication and active listening abilities
• Strong attention to detail and organizational skills
• Comfortable gathering information and evaluating alternatives
• Ability to manage schedules and complete tasks independently
• Reliable, adaptable, and committed to providing quality service
• Familiarity with computers, email, and online research
• Willingness to learn supplier reservation systems and industry procedures
• Dependable internet access and a compatible computer or device
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying region

Training & Skill Development

• Vacation coordination and destination selection
• Resort, cruise, and leisure travel product education
• Supplier booking procedures and reservation technology
• Client consultations and vacation recommendations
• Reservation tracking and travel documentation
• Customer communication and service follow-up
• Industry certification opportunities
• Continued education and professional mentorship

Opportunity Benefits

• Remote opportunity with flexible scheduling
• Part-time or full-time availability
• No previous travel industry experience required
• Access to training and ongoing educational resources
• Professional supplier platforms and planning tools
• Travel-related discounts and supplier benefits where applicable
• Opportunities to develop coordination, research, and customer service skills
• Continued professional development and growth opportunities