General Manager

General ManagerGeneral Manager (GM) is the key person responsible for managing the daily operations of the restaurant. Delivers revenues and profits by developing, marketing, financing, and providing exceptional guest experiences.Responsibilities:Responsible for the mentorship and growth of RMs (Restaurant Managers), Keyholders, and CMs (Culinary Managers)Leads and contributes to the success of the local meetings with influential and pertinent agenda topicsCommunicates effectively with the District Manager (DM)Ensure that the restaurant operates efficiently and effectively within the company's fiscal and operational guidelinesControls the inventorying of food and liquor within company standardsControls labor costs within company standardsResponsible for accurate placing, receiving and stocking of all ordersEnsure secure, safe handling and transportation of fundsUtilize in-house surveys, staff evaluations and FOH/BOH site evaluations to develop guest oriented quality of service and delivering the WOW and cleanliness action plans to enhance guest total satisfactionSupport and implement the company local store marketing programsUltimately responsible for ALL physical/aesthetic maintenance of the restaurant and maintenance of the drunken fish concept and themeEnsures all operations are in line with company standards, with exceptional scores including: o P&L statements, in-house surveys, health inspections and FOH/BOH site evaluationsConducts all FOH/BOH site evaluations with DM/CCD and utilizes team to implement any changes necessary to maintain an exceptional scoreFood Preparation and Production:Ensure that all menu items are made according to recipe and presented in a manner consistent with all drunken fish locationsMaintain a working knowledge of all recipes, products and production proceduresEnsure established standards of food safety and sanitation are maintainedPurchase food products within established guidelines and protocolsOversee correct receipt, storage and handling of food products to ensure quality and freshness at all timesStaffing and Building Great Teams:Conducts final interviews for FOH and BOH candidatesEnsure daily lunch and dinner pre-shift meetings are done consistentlyResponsible for hiring, developing and/or replacing staff utilizing the Star ChartManages the schedules for RMs (Restaurant Managers), ARMs (Assistant Restaurant Managers), CMs (Culinary Managers), and ACMs (Assistant Culinary Managers)Manages FOH/BOH schedulesUtilize established methods for interviewing and reference checks using tools provided by the support officeConducts bi-annually management evaluations for RMs (Restaurant Managers), ARMs (Assistant Restaurant Managers), CMs (Culinary Managers), and ACMs (Assistant Culinary Managers)Orient all new hires utilizing company handbooks and support materialsDevelop staff members by providing ongoing feedback, establishing performance expectations and by conducting performance reviewsProvide training and recognition to employees at all levels and maintains a high team-oriented environmentAdministration and Auditing:Responsible for all employee files. Ensure that required documentation is complete and accurate within personnel files.Responsible for restaurant P&L and works with team to ensure profitability of restaurantAnalyze monthly operating statements and determine reasons for variances. Manage operational expenses to maximize profit potentialResponsible to meet or exceed budgeted sales and profit goalsOversee all restaurant administrative requirements including cash handling, completion of guest liability, property, casualty, worker's compensation reports, governmental compliance, i.e., OSHA posting requirements, federal, state and local labor law postings, manager's log binder, invoicing, etc.Preferred Qualifications:Education: 4-year college degree or equivalent. Course work in restaurant management10+ years prior professional experience in restaurant management desiredKnowledge of computersMicrosoft Word, Excel, Outlook, PowerPoint, OneNoteGreat people management skills, communication and listening skills. Must be flexible and adaptable to changeDemonstrated time management and organizational skillsMust be internally motivated and detail oriented and have a passion for teaching othersMust be able to work a flexible schedule including days, nights, weekends and holidaysBenefits/Perks:Employee DiscountsOpportunity for Fast AdvancementCompetitive PayDirect DepositHealth + Vision + Dental Insurance BenefitsPaid VacationCompensation: $50,000.00 - $75,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.