Dining Associate I

Food Service Assistant

Works under the supervision of the Food Service Coordinators, Chef and Food and Nutrition Management. Responsible for providing exemplary meal services to patients, employees and visitors. Covers patient trays, loads trays in carts and delivers carts to assigned locations. Actively cleans patient trays, cafeteria trays, china, pots and pans, and department spaces. Maintains department sanitation standards. Participates in department performance improvement activities.

Demonstrates a daily commitment to meeting or exceeding the established Standards of Performance.

Caps patient meal trays and loads trays in carts. Delivers carts to assigned locations, meeting department time parameters.

Retrieves patient tray carts after meal service.

Cleans equipment and workspaces according to sanitation guidelines.

Washes dishes, china, silverware, pots and pans according to department procedures.

Empties and removes department trash according to department procedures.

Follows department sanitation guidelines.

Maintains exemplary customer service in department and initiates efforts to resolve concerns.

Practices appropriate written and verbal communication as necessary to support patient care duties and general operations.

Supports program operations by demonstrating flexibility and adaptability with work assignments. Follows assigned work schedule and job outlines.

Applies sound judgment in problem solving and prioritizing of duties.

Manages job duties effectively and efficiently. Performs all required activities with minimal oversight needed.

Maintains good attendance per Novant's Attendance Policy

Education: High School Diploma or GED, required. High school diploma or equivalent preferred.

Experience: Six months experience in restaurant or customer service setting, preferred.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.