Area Coordinator - Residential Life

Join Nova Southeastern UniversityWe are excited that you are considering joining Nova Southeastern University!Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.Primary PurposeContributes to NSU students' success and engagement by supporting a welcoming and engaging residential community where students can work towards personal, academic, and professional goals. Must be able to live on-campus and be available for on-call responsibilities.Job CategoryExemptPay BasisAnnuallyEssential Job FunctionsPlans, directs, and coordinates work activities of assigned support staff, including hiring, coaching, and training all in accordance with university policies and procedures.A. Community Development and Educational Curriculum:Provides personal assistance to students through advising, counseling, discipline, and crisis intervention.Provides leadership to staff and students in the development of a community environment. (Floor community, hall community, and connection to the campus community).Facilitates the educational curriculum for the graduate residential students.Assists students with issues typical to graduate developmental levels (for ex.- transition to graduate school or professional field, financial concerns, stress management, study skills, mentoring of undergraduates, etc.).Maintains a high level of visibility by making every effort to get to know residents in the area and attending resident and staff activities.Supports and acts as a resource to the Resident Student Association.Ensures that the needs of residents, including those of minorities and special interest groups are assessed and that programs are initiated to meet those needs.Ensures that community development records are maintained including hall assessments, resources, expenses, participation, etc. for future use by staff and student leaders.B. Policy Enforcement & Duty Coverage:Encourages self-discipline, self-government, and respect for individual rights among residents; encourage individual assertiveness.Clearly communicates Residential Life policy to staff and residents.Assists RAs and GAs in confronting residents who violate policies.Manages the educational discipline process for the graduate apartments.Conducts disciplinary conferences and apply sanctions when appropriate.Assists with weekday, weekend, evening, and vacation duty coverage of campus.C. Staff Development:Supervises undergraduate student staff.Assists with the marketing, recruitment, and selection process of Residential Advisors.Assists with the Resident Advisor training program.Assists with the Staff Evaluation program.Acts as a liaison to other campus departments for the Office of Residential Life.Represents the Office of Residential Life and the Division of Student Affairs on University Committees and participate fully in professional activities.D. Departmental Communication and Decision-Making:Plans and holds weekly community staff meetings.Serves on and chairs Residential Life committees as assigned by the Director of Residential Life.Provides input to decisions regarding policies, procedures, and programs.Keeps professional staff informed about critical issues and concerns in the area.Establishes continuous communication with other Residential Life staff and University staff (Public Safety, Student Life, Dining Services, etc.).E. Administration:Coordinates the administrative functions in the area, including preparation of weekly reports, key inventories, and timely completion of forms and correspondence.Assists with check-in, check-out of all residents and coordinates/cooperates on all tasks related to assignment of rooms.Assesses the success of Residential Life programs and research/benchmark for the Office.Completes other projects as assigned.Performs other duties as assigned or required.Job RequirementsRequired Knowledge, Skills, & Abilities:Knowledge:Advanced MS Office Suite (Outlook, Word, and Excel).Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services.Psychology - General knowledge of human behavior and performance, individual differences in ability, personality, and interests.Personnel and Human Resources – General knowledge of principles and procedures for personnel recruitment, selection, and training.Skills:Coordination - Proficient skills in adjusting actions in relation to others' actions.Management of Personnel Resources – Proficient skills in motivating, developing, and directing people as they work, identifying the best people for the job.Time Management - Proficient skills in managing one's own time and the time of others.Active Listening – Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Proficient skills in talking to others to convey information effectively.Critical Thinking - Proficient skills in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.Judgment and Decision Making - Proficient skills in considering the relative costs and benefits of potential actions to choose the appropriate one.Abilities:Originality - The ability to come up with innovative ideas about a given topic or situation, or to develop creative ways to solve a problem.Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).Ability to maintain confidential information.Physical Requirements and Working Environment:Speech Recognition - Must be able to identify and understand the speech of another person.Speech Clarity - Must be able to speak clearly so others can understand you.Near Vision - must be able to see details at close range (within a few feet of the observer).Travel - Must be able to travel on a daily and/or overnight basis.May be required to work nights or weekends.Must be able to exert maximum muscle force to lift and hold a minimum of 50 pounds.Must have a valid driver's license with reliable local transportation.May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards.Must be able to live on-campus and be available for on-call responsibilities.Required Certifications/LicensuresRequired Education: Bachelor's degreeMajor (if required)Required Experience:Bachelor's degree and minimum four (4) years' experience working in higher education, -OR-Master's degree and minimum two (2) years' experience working in higher education.Prior experience in a supervisory or leadership role.Prior experience serving on an on-call rotation and/or crisis response rotation.Preferred QualificationsIs this a safety sensitive position? NoBackground Screening Required? NoPre-Employment Conditions:Sensitivity Disclaimer: Nova Southeastern University is in