Utility Person-$31.83/hour

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Position Information Posted Range: $31.83/hour This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role The Utility Person performs a variety of tasks in the operation and maintenance of water distrbution and wastewater collection system facilities. Key Accountabilities

• Inspects, operates, maintains, troubleshoots, installs and repairs water distribution and wastewater collection system facilities including but not limited to a) water mains, valves, hydrants and service lines, 2) sewer lines, manholes and service laterals, and 3) pumping and flow control facilities. Responds to customer service inquiries including service disruptions, service line problems and grinder pump malfunctions. Investigates complaints and determines corrective action per company procedure.
• Performs new service activity including tap installation and records keeping. Monitors plant operations (as needed), water distribution and wastewater collection systems and makes adjustments as directed to control their operations.
• Operates and maintains plant process equipment as directed.
• Completes all necessary forms, sketches, and field notes and uses maps and records. Maintains all necessary records. Maintains tools and work equipment.
• Performs maintenance and light construction duties including repairs and/or improvements to physical plant, custodial duties, and related building and grounds activities. Performs facility mark-out pursuant to Pennsylvania One-Call.
• Performs other duties as assigned by supervisor.
• Position is subject to 24 hour call-out and overtime.Knowledge/Skills
• Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
• Working knowledge of distribution/collection systems.Experience/Education
• GED/High School graduate or state recognized education equivalency certificate.Certifications and Licenses
• PA DOT Certification required.
• Valid PA Driver's license.Work Environment
• Work is in environmental conditions including contact with wastewater, chemicals, fumes, odors and dust as a result of working with handling potentially hazardous wastewater treatment and laboratory chemicals.
• Exposure to potentially harmful pathogens and gases in raw unprocessed wastewater creating potential for blood borne/airborne disease.
• Electrical hazard conditions.
• Exposure to inclement weather mostly of short duration.CompetenciesChampions safetyCustomer obsessedCultivates innovationDrives ResultsNimble learningCollaborates