Hotel Director Of Human Resources - Dual Property

Job Description

Job Description

GF Hotels & Resorts is hiring a Dual Property Director of Human Resources for our Crowne Plaza by IHG and Fairfield Inn & Suites by Marriott Philadelphia/King of Prussia properties.

The Hotel Human Resources professional oversees the entire employee lifecycle—from recruiting and onboarding to training, payroll, and labor compliance. They play a strategic role in crafting a positive, guest-focused work culture while mitigating labor risks and balancing staffing requirements across seasonal peaks and valleys.

• Develop HR strategies (like succession planning) aligned with hotel objectives, serving as a key member of the executive team.
• Oversee hiring, onboarding, performance management, employee development, and retention programs.
• Act as a point of contact for staff concerns, manage disciplinary actions, and ensure fair treatment.
• Administer payroll, benefits, and compensation plans, including seasonal bonuses or accommodation/transport.
• Ensure adherence to employment laws, health & safety regulations, and implement hotel policies.
• Manage HR files, reports, budgets, and the HR team, ensuring efficient workflows.
• Coordinate training programs (e.g., customer service) for all staff. 
• Create hiring plans for seasonal demands, interview candidates, and manage work permits/visas.
• Ensure timely performance reviews and manage staff attendance/schedules.
• Handle HR inquiries, manage employee records, and oversee wellness programs. 

• Bachelor's degree in HR, Business Admin, or related experience.
• Relevant experience in hospitality management.
• Strong leadership, communication, problem-solving, and multi-tasking skills.
• Expert knowledge of human resources.

GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit with a promise of integrity and an overall passion for hospitality.

At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.