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Front Desk Associate- West Chester

Advance Dentistry

Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!

ROLE:


Front Office specialist

THE PARTICULARS:
  • paid training
  • 401K with employer match
  • Medical Insurance
  • Paid holidays
  • Vacation days
  • Sick days
  • Free dental care (minus lab fees)
  • Monday 8-5, Tuesday 7-4, Wed 7-4, Thursday 8-5, Friday OFF
ABOUT THE ROLE:

Responsibilities include:
  • greeting patients as they arrive
    • nurture the practice-patient relationship (from the individual's very first face-to-face interaction, all the way through their 100th visit)
    • help create a positive, productive, supportive, & constructive in-office experience for every individual
  • help facilitate misc. patient-communication tasks
    • answer inbound phone calls
    • place outbound phone calls
    • confirm & schedule patient appointments (in person &/or by phone)
    • communicate with affiliated health care organizations -- other dental practices, etc.
  • help execute misc. Front Office tasks
    • collect payments
    • assist with insurance verification
    • provide support on all other tasks associated with the department's day-to-day responsibilities
  • contribute to the growth & evolution of Front Office operations
    • work collaboratively to refine the department's workflow and expand its capabilities.

WHAT WE'RE LOOKING FOR:

The Front Office team is absolutely pivotal in helping to create a comfortable, positive, & productive experience for our patients.

We look for team members who:
  • exemplify both professionalism and empathy
  • have exceptional communication and organizational skills.
  • provide stellar customer service
  • help establish the practice as our patients' "dental home" -- a place that is genuine & friendly, skilled & supportive, and truly second to none.

RELATED EXPERIENCE:

Potential team members who have at least one year of experience in a dental or medical environment (ideally, in a front office setting) are preferred.


But that is certainly not a prerequisite.

We are more than willing to work with talented, compassionate individuals who demonstrate noteworthy teamwork skills and a genuine drive to serve patients.

ABOUT US:

We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.

Our team enjoys lovely facilities, great benefits, and a dynamic environment.

We absolutely love what we do and have a great time doing it!

If you're ready for the next step in your career (and a phenomenal work-family to go along with it), give us a call!

IF YOU'RE LOOKING FOR...

* a POSITIVE & CONSTRUCTIVE office culture

* a FOCUSED & EMPOWERING environment

* a team that's passionate about providing BEST-IN-CLASS patient care

... then we'd love to talk to you!
Vacancy posted 4 days ago
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