Customer Retention Specialist - State Farm Agent Team Member

$10 per hour

State Farm

Responsive recruiter

Benefits:

Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development

Position Overview: We are looking for a dependable and detail-oriented Customer Retention Specialist to support our team in maintaining strong relationships with our customers. This role plays an important part in keeping our agency connected with clients through consistent communication and thoughtful follow-up.

This is a great opportunity for someone looking to get started in the insurance industry, with the potential to grow into a licensed role based on performance and interest.

Responsibilities:

Write and send handwritten cards to customers for relationship building and retention
Schedule appointments for producers via text and follow up as needed
Assist with general office tasks and day-to-day operations
Support the team in maintaining consistent communication with clients
Help ensure a positive and professional customer experience

Qualifications:

Strong attention to detail and organization skills
Comfortable communicating via text and written communication
Dependable and able to follow through on tasks
Positive attitude and willingness to learn
Ability to work independently and as part of a team

Compensation & Growth:

Starting pay: $10/hour
Unlicensed position with opportunity for growth
Potential to obtain insurance licensing based on performance and interest

Compensation: $10.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Charlotte, NC and help customers with their insurance and financial services needs, including:

Auto insurance
Home insurance
Life insurance
Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply

Vacancy posted 1 day ago

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