Sales Representative (Worcester, MA or Central MA)

Sales Representative

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we'd love to hear from you! Macmillan Learning is seeking a Sales Representative for our Central MA territory. The primary focus of this Sales Representative is to sell all Macmillan Learning solutions across assigned accounts. The objectives of this position is to promote Macmillan Learning products as either required and/or suggested student textbooks, references, software, website, or study aids for any/all courses in which Macmillan products might be appropriate at each campus. The Sales Representative will be initiating daily in-person, on-campus sales calls with college faculty, mainly, but also administrators and technology staff, and providing detailed follow-up. This position is based in Central, MA and it is expected that the incumbent will live within the Central MA area. We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.

Major responsibilities include, but are not limited to:

• Travel to local college campuses selling educational software products to faculty (Up to 25% overnight travel during peak season depending on location in Boston area.)
• Develop strong relationships with new and existing customers by demonstrating our products, recommending solutions, and providing service and support.
• Work collaboratively with your Regional Manager, regional product specialists, and marketing and editorial teams to help drive the sales of all existing products.
• Coordinate onboarding and training of digital products, act as the point person for ongoing training and support, complete First Day of Class presentations and communicate with specialists and RM for escalation of customer support cases.
• Use Salesforce and Slack Elevate to plan campus days, log sales calls and complete your sales activities, as well as maintain a current and accurate database of relevant information.
• Attend and actively participate in company meetings.
• Manage the expense budget allocated to perform job related responsibilities.
• Provide feedback on competition, market trends, and market reaction to our products.
• Manage the heavy influx of emails on a daily basis.

Required Qualifications:

• Bachelor's Degree.
• Ability to work independently as well as part of a sales team.
• Excellent written and verbal communication skills and the ability to thrive in a self-starting environment.
• A knowledge of and/or an interest in working in an academic environment.
• Detail-oriented, organized and results-focused.
• Proficiency with using technology and basic applications software.
• Comfortable presenting technology to individual instructors as well as to larger groups.
• A valid driver's license is required with daily travel within territory including some overnight trips along with the ability to drive for long periods of time (up to 5 hours), depending upon the territory involved.
• Ability to travel - Attendance at national sales meetings and regional meetings is required (5 or more days).
• Ability and willingness to work more than 40 hours per week during the fall and spring selling seasons.

Preferred Qualifications:

• Direct outside sales experience preferred.
• Publishing or Higher Ed experience welcomed.
• Demonstrated ability to develop creative sales strategies that increase customer engagement, digital adoption, and long-term account growth.
• Passion for emerging educational technologies, including AI-powered learning tools, digital courseware, learning analytics, and classroom engagement solutions.
• Experience leveraging AI-powered productivity tools (e.g., ChatGPT, Microsoft Copilot, Gemini, or similar technologies) to prepare customer communications, research accounts, personalize presentations, or improve workflow efficiency.

Salary Range: $65,000 - $75,000/year. Exemption Status: Exempt

Physical Requirements: This position is based in the Worcester, MA and it is expected that the incumbent will live within the Central MA area. Requires periods of close concentration, must be able to multi-task, must be able to sit/stand for long periods at conventions, and must be able to concentrate in noisy/busy environment.

Benefits Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee's date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. Company Car Allowance Competitive pay and bonus plan Generous Health Benefits (Medical, Dental, Vision) Contributions to your 401k retirement account through Fidelity Generous paid time off, sick time, floating holidays, and paid holidays ( Spring Reset Day, Juneteenth, Indigenous People's Day, Election Day, and more !) Employee Assistance Program, Education Assistance Program 100% employer-paid life and AD&D insurance And much more!