Manager, Infrastructure Engineering

FUNCTION The Manager, Infrastructure Engineering is responsible for leading the design, implementation, and operation of enterprise infrastructure systems while guiding a team of system administrators to deliver secure, stable, and scalable solutions. This role blends deep technical expertise with team leadership, owning both the hands-on architecture and engineering outcomes as well as the day-to-day operational performance of infrastructure services. ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Technical Leadership & Architecture Lead the design, implementation, and support of infrastructure systems across network, compute, storage, and cloud environments Architect infrastructure solutions to ensure 24x7x365 availability, security, and performance aligned to business objectives Establish and maintain infrastructure standards for configuration, security, and scalability Drive adoption of automation, monitoring, and modern infrastructure practices (e.g., infrastructure-as-code where applicable) Infrastructure Engineering & Delivery Own delivery of infrastructure capabilities supporting enterprise applications and product teams Partner with product and application teams to design and implement infrastructure solutions for new and existing services Lead capacity planning to ensure infrastructure performance during peak periods and future growth Design, implement, and validate backup, restore, and disaster recovery solutions Operations & Stability Oversee day-to-day infrastructure operations to ensure reliability, uptime, and service quality Lead troubleshooting of complex performance, availability, and system issues Ensure proactive monitoring, patching, and vulnerability remediation across systems Partner with Managed Service Providers (MSPs) to execute operational support while maintaining accountability internally Security, Risk & Compliance Ensure infrastructure systems adhere to security and compliance standards (e.g., SOX, PCI) Monitor, scan, and remediate vulnerabilities across infrastructure systems Support enterprise disaster recovery and business continuity strategies Team Leadership & Development Lead, mentor, and develop a team of infrastructure engineers and administrators Provide technical coaching and hands-on guidance in architecture and problem solving Establish clear ownership, accountability, and execution standards Foster a culture of continuous improvement, learning, and operational excellence Cross-Functional Collaboration Partner with Product, Security, and Business teams to enable scalable and secure solutions Translate business needs into infrastructure designs that support growth and innovation Communicate risks, tradeoffs, and priorities clearly to leadership Strategy & Roadmap Execution Execute against the infrastructure roadmap, including: Stabilization of current environment Security uplift Infrastructure modernization Contribute to operating model decisions (internal vs. external capabilities) Support vendor strategy and MSP integration EDUCATION AND/OR EXPERIENCE Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience) 7+ years of experience in infrastructure engineering or systems engineering 1+ years of experience in a technical leadership or team lead role required; 3+ years preferred Strong experience across: Networking (LAN/WAN, VPN, firewalls) preferred Compute (on-prem and cloud platforms) Storage and virtualization Experience designing and supporting highly available infrastructure systems Experience with automation and modern infrastructure practices preferred KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of: Monitoring and performance tuning Backup and disaster recovery Security and vulnerability management Strong technical problem-solving and decision-making capabilities Ability to lead through influence and drive execution across teams Clear communicator, able to translate technical concepts for business stakeholders Ownership mindset with focus on outcomes, stability, and continuous improvement Success Measures Improved uptime, performance, and stability of infrastructure systems Reduction in critical incidents and faster resolution times Progress against infrastructure roadmap (stabilize → secure → modernize) Strong team engagement and capability development Effective partnership with MSP and internal stakeholders ENVIRONMENT & PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Flexibility to provide after hours support (on call) and to occasionally work 2nd and 3rd shifts as well as weekends Office environment. Utilizing an office desk – sitting, reading, listening, or speaking with the ability to move intermittently throughout the day Strong sensory skills, such as good eyesight, good hearing, and dexterity Ability to operate office equipment, including computers, copiers, fax machines, and phones Ability to occasionally lift up to 50 pounds (PC/server setup and installation) We are proud of the competitive and comprehensive compensation and benefit package provided to our associates and their families. Our compensation package is designed to meet our associates today and help them plan for the future. Health Benefits Vera Bradley offers a variety of medical, dental and vision programs to meet your family’s health care needs. Medical plan options including both a HDHP/HSA plan and a PPO plan Dental Vision Flexible spending accounts Survivor Benefits Life insurance provides peace of mind for your family should the unexpected happen. Employer provided 2X your salary in life insurance Accidental Death and Disability insurance Voluntary life insurance for you, your spouse and your children Income Protection If you are unable to work due to illness or injury Vera Bradley provides several programs to protect your income at no cost to you. Short-term disability Long-term disability Retirement Plan The Vera Bradley 401k plan helps you accumulate savings for retirement 401k with generous company match, immediate vesting (age and service requirement) Strong line up of professionally managed funds Safe-harbor plan design Paid Time Off Enjoy generous time off programs. Earn up to 3 weeks of paid time off in your first year of employment with opportunity to earn more 9 paid holidays a year Paid bereavement leave Give Back Opportunities Vera Bradley offers the opportunity to serve your community. Voluntary Time Off Holistic Wellness Access to a variety of financial, physical, and mental wellness experts Employee Assistance Program with access to work/life wellness support including no cost unlimited telephonic counseling services Opportunities for leadership development, skill development and career advancement Product Discount Generous employee discount on Vera Bradley products Ancillary Benefits and Programs Bonus opportunity, identity protection, legal services, pet insurance, cell phone discount, employee referral bonus, annual birthday gift, DailyPay, corporate fitness facility and individual policies through Aflac Equal Opportunity Employer/Vets/Disabled Vera Bradley is an Equal Opportunity Employer and Affirmative Action Employer. Vera Bradley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. For more information, please click the following links: Vera Bradley's Equal Employment and Affirmative Action Policy Know Your Rights: Workplace Discrimination is Illegal (in English) Know Your Rights: Workplace Discrimination is Illegal (in Spanish) Pay Transparency (in English) Pay Transparency (in Spanish) E-Verify Participation Poster Right to Work Poster (English) Right to Work Poster (Spanish) California Privacy Notice If you need a reasonable accommodation for any part of the employment application process, please send an e-mail to View email address on click.appcast.io. Please include the accommodation you are requesting and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation and other EEO/Affirmative Action issues will be responded to from this e-mail address. Our intention is to fill this opening within 30 days of the original posting date and applications will be accepted on an on-going basis until the position is filled. Base Pay Range: $121,000.00 to $166,450.00 Vera Bradley’s compensation ranges are based on market data and comply with all local, state and federal regulations. Individual pay within the listed range depends on work location, skills, experience, and relevant education. The posted salary reflects base pay only and excludes bonuses, equity, or other incentives, if applicable. Vera Bradley began as an instinct. An instinct fueled by the optimism, passion, and bold self-expression of our founders, who imagined a more colorful, beautiful world — specifically a more beautiful world of bags and travel accessories. They listened to themselves and invited generations of women to listen to be their own muses. That, together with a passion for design, artistry, and craft, has inspired independent women everywhere to embrace their very personal and unique individual styles. We exist to champion all the ways women move today, enriching everyday moments and playing a supporting role in their adventures. We do that by listening to our own muse, and to yours. In a very real sense, Vera Bradley belongs to every woman who rejects the notion of sameness and the suggestion of conformity and chooses to be bold and expressive in all the ways that matter to them. Vera Bradley designs for you, because Vera Bradley is you. And you are your own muse.