Operational Support Specialist

Operational Support Specialist

Tilson Homes is looking for an enthusiastic individual to join our team in the Gulf Coast area as an Operational Support Specialist. We are committed to helping our customers build their dream homes on their own property and establishing a new level of excellence in homebuilding and customer service. If this sounds like something you would be interested in, we encourage you to apply today!

As an Operational Support Specialist, you will support operational consistency and continuous improvement across the homebuilding process through field visits, variance review, data analysis, and cross-functional collaboration. This role blends fieldwork with reporting and cross-team collaboration to improve consistency, reduce waste, and protect margins.

Additional requirements are:

• Conducts job site visits and gathers field data to understand how operational processes translate to field execution.
• Reviews variance reports and operational data to identify opportunities to improve efficiency and strengthen operational consistency.
• Work with Construction, Cost Management, Drafting, Site Evaluation, Sales, and other teams to understand root-cause issues and support development of practical solutions.
• Supports the development, maintenance, and continuous improvement of operational reporting, analytics, tools, and supporting systems.
• Support operational support initiatives and quarterly review meetings.
• Travel regularly throughout Texas.

We are looking for:

• Strong knowledge of construction plans, material takeoffs, and related project documentation.
• Clear communication and report-writing skills.
• Ability to analyze data, identify issues, and recommend solutions.
• Understanding of building codes and basic math (percentages, margins).
• Highly organized with strong time-management skills.
• Proficiency with Microsoft Office and mobile apps.
• 5+ years in homebuilding or related field preferred; bachelor's degree preferred.

If you are interested in joining our team and helping our customers build their dream homes, please don't hesitate to apply today! We offer competitive compensation and benefits such as 401K, medical, dental, vision insurance, paid time off, paid training, and opportunities for career growth. We look forward to hearing from you!