Administrative Assistant

Salary Range $16.50 - $16.90 Hourly

Level Entry

Position Type Full Time

Education Level 2 Year Degree

Category Administration / Clerical

Description

Job Summary: In accordance with the organization’s mission, vision and values, the Outpatient Administrative Assistant is responsible for assisting and supporting the Manager of the Outpatient Clinic. The following duties will apply:

Duties

• Assist in the daily management of work flow for the Outpatient Clinic, to include answering phones, scheduling and maintaining calendars for clinic staff, checking in clients for appointments, providing pro-active support to Clinic Manager and clinic staff.

• Complete all reports as requested by the Clinic Manager and the Lead Administrative Assistant.

• Maintain accurate client data in 10e11including client demographics, insurance information, and billing information.

• Assist with filing and organizing paperwork, reports and office materials.

• Receive, direct and relay phone messages, emails and faxes.

• Perform dictation, phone reception, filing, typing, copying, mailing, advocacy and other special project tasks.

• Assist in compilation and preparation of statistical data and reports as requested by Clinic Manager.

• Work collaboratively with IT staff and all other Departments to support FLACRA’s mission to provided quality care to all clients.

• Order and track supplies for program urine screens, breathalyzer and NRT.

• Responsible for proactive spreadsheets, Closed Chart Audit, PN Reconciliation, MSD, and other reports assigned by management.

• Perform administrative & secretarial functions as requested by Clinic Manager.

• Interface with provider agencies and maintain positive working relationships.

• Directly communicate suggestions, concerns and/or complaints to the Clinic Manager.

• Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA.

• Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA.

• Perform other duties and functions as directed.

Qualifications

Minimum Qualifications: Associates Degree, two years of clerical, administrative or office management experience. Valid NYS Drivers’ License.

Other Skills/Knowledge and Experience

• Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and vendors.

• Excellent computer skills to include Microsoft Word, Excel and payroll software.

• Excellent written and verbal communication skills.

• Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility