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Guest Services Specialist

$16 per hour

Powerback Rehab

Guest Services Specialist

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities:

  • Promote Guest Services involvement based on the needs and interests of the patient/resident, preferences and life history.
  • Provide input into the design of events, offerings and activities and assist in the planning of Guest Services opportunities.
  • Plan and organize daily tasks and schedules.
  • Facilitate group and individual activities for patient/residents of various cognitive and physical abilities in all component areas, e.g., physical, cognitive, social, spiritual, creative, wellness, sensory, community, and service.
  • Participate in the formulation and follow through of the patient/resident care plan.

Qualifications:

  • High school diploma or equivalent is required
  • Must have experience in Customer Service/Hospitality

Benefits:

  • Variable compensation plans
  • Tuition, Travel, and Wireless Service Discounts
  • Employee Assistance Program to support mental health
  • Employee Foundation to financially assist through unforeseen hardships
  • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
  • Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
  • On-Demand Pay Program that allows for instant access to a portion of the money you've already earned
  • We also offer several voluntary insurances such as:
    • Pet Insurance
    • Term and Whole Life Insurance
    • Short-term Disability
    • Hospital Indemnity
    • Personal Accident
    • Critical Illness
    • Cancer Coverage
  • Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range USD $16.00 - USD $16.00 /Hr.

Vacancy posted 16 hours ago
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