Customer Logistics Manager - Dedicated Transportation

Summary: The Manager Customer Logistics will oversee day‑to‑day operations within an assigned function, responsible for all aspects of Operations and Account Management, and lead direct reports to achieve daily operational goals. Key Responsibilities Customer service satisfaction and expectation management Staffing performance management and development of exempt and non‑exempt employees Manage day‑to‑day planning and scheduling Health and Safety Management State/Local/Federal regulations compliance Performs other duties as assigned Additional Responsibilities Off‑shift support during critical customer network disruption or crisis Skills and Abilities Ability to work within international functional teams High‑level analytical ability for unusual and difficult problems Demonstrated technical and professional skills in a job‑related area Decision making in a timely manner Strong oral and written communication skills Ability to create and maintain professional relationships at all organizational levels Independent and team‑oriented work style Flexibility and self‑drive to excel in a fast‑paced environment Capable of multitasking, highly organized, with excellent time‑management skills Detail oriented with excellent follow‑up practices Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced Advanced logistics industry knowledge Advanced knowledge of Customer/Company local and Federal regulations Intermediate fundamental knowledge of Supply Chain Management components Advanced knowledge of manufacturing and production Qualifications H.S. diploma/GED required Bachelor’s degree in Business, Logistics, or Supply Chain preferred Two (2) years or more relevant experience in supply chain, logistics, warehouse, or industry‑related field required One (1) year or more direct supervisory/leadership experience required Proficiency in MS Office (Word, Excel, PowerPoint, Access) – advanced Advanced logistics industry knowledge Advanced knowledge of Customer/Company local and Federal regulations Intermediate fundamental knowledge of Supply Chain Management components Advanced knowledge of manufacturing and production Compensation Pay Type: Salaried Minimum Pay Range: $60,000 – Maximum Pay Range: $70,000 Eligibility for annual bonus, commission, and/or long‑term incentive plan based on performance Benefits Comprehensive health and welfare benefits (medical, prescription, dental, vision, life insurance, disability insurance) Paid time off for vacation, illness, bereavement, family and parental leave Tax‑advantaged 401(k) retirement savings plan with company match Additional day of paid time off for military veterans Opportunities for professional development and training Equal Opportunity Employer Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. #J-18808-Ljbffr