Manager Quality Assurance

Manager, Quality Assurance

At Philip Morris International (PMI), we've chosen to do something incredible. We're transforming our business and building our future on one clear purpose: delivering a smoke-free future. The Manager, Quality Assurance leads the site's Quality Management System (QMS) and Quality Assurance team, ensuring compliance with PMI, FDA, ISO, and regulatory requirements. This role drives audit and inspection readiness, CAPA oversight, management review, and continuous improvement while developing team capabilities and promoting a strong quality culture. Key Responsibilities

• Lead, coach, and develop Quality Assurance personnel.
• Manage performance, employee development, training, and succession planning.
• Lead and maintain the site Quality Management System.
• Ensure compliance with PMI standards, FDA regulations, ISO requirements, and site procedures.
• Maintain audit and inspection readiness and support regulatory inspections.
• Lead internal audits and oversee audit responses and corrective actions.
• Manage Management Review activities and key quality performance indicators.
• Oversee deviations, investigations, non-conformances, and CAPA programs.
• Drive root cause analysis, risk management, and continuous improvement initiatives.
• Provide QA leadership for site projects, strategic initiatives, and change management activities.

What we are looking for:

• Bachelor's or Master's degree in Biological Sciences, Physical Sciences, Engineering, Pharmacy, Chemistry, or a related field, or equivalent regulated-industry experience.
• 5+ years of Quality Assurance, Quality Systems, or related experience in a regulated manufacturing environment.
• Proven leadership experience managing teams in a regulated environment.
• Experience with audits, inspections, CAPA systems, management reviews, and compliance programs.
• Strong knowledge of QMS, FDA and ISO requirements, risk management, CAPA, document control, and training systems.
• Project and change management experience.
• Fluent in English.

Annual Base Salary Range: $104,000 - $132,000

Philip Morris International Inc.'s U.S. businesses are invested in America's future and advancing a smoke-free nation. The businesses are committed to providing the approximately 25 million legal-age consumers who smoke cigarettes with better, smoke-free alternatives and to ensuring the products are marketed responsibly. From PMI's global headquarters in Stamford, CT, and other locations nationwide, PMI U.S. contributes leadership, jobs, investment, and innovation in the U.S. The U.S. businesses employ more than 3,000 people across America and operate product manufacturing facilities.