Accounts Receivable Manager

Accounts Receivable Manager

The Accounts Receivable Manager oversees and supports a small accounts payable and accounts receivable team, ensuring accurate billing, timely collections, and strong customer relationships. This role combines hands-on financial operations with team leadership, employee development, and broad administrative support across the office.

Responsibilities

• Manage and supervise a team of 3–5 employees in the accounts payable and accounts receivable department.
• Handle escalated AP/AR issues by communicating directly with customers to resolve billing and payment concerns.
• Train new employees, provide onboarding support, and ensure they understand department processes and expectations.
• Assign and set up daily tasks for team members to ensure coverage of all AP/AR and administrative functions.
• Conduct performance reviews, recognize and reward strong performance, and carry out disciplinary actions when necessary.
• Oversee the processing, management, and accuracy of invoices and billings.
• Track, monitor, and collect payments to maintain healthy accounts receivable balances.
• Maintain positive and professional customer relationships through responsive communication and problem-solving.
• Perform data entry, including transferring information from one database to another during system transitions.
• Enter order and delivery information to support warehouse staff and drivers.
• Use Microsoft Office programs, including Word, Excel, Outlook, and PowerPoint, to complete daily tasks and reporting.
• Answer and transfer incoming phone calls and ensure they reach the appropriate person or department.
• Provide customer service for all incoming call inquiries, addressing questions and directing requests as needed.
• Assist in a variety of administrative areas to support smooth office operations.

Essential Skills

• Minimum of 3 years of experience in accounts receivable management.
• Proven experience in accounts payable and accounts receivable processes.
• Demonstrated team management and supervisory experience.
• Strong data entry skills with high accuracy and attention to detail.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Ability to manage escalated customer issues and maintain professional relationships.
• Solid organizational and time management skills to oversee multiple tasks and priorities.
• Effective verbal and written communication skills for customer interactions and team leadership.

Additional Skills & Qualifications

• Associate degree in accounting, finance, or business administration.
• Experience working in an office environment with administrative responsibilities.
• Comfort with handling phone-based customer service and call routing.
• Ability to support warehouse and delivery operations through accurate order and delivery data entry.

Why Work Here?

Employees benefit from a comprehensive total rewards package that supports financial security, health, and work-life balance. Available offerings include a 401(k) plan, employee stock ownership plan (ESOP), paid time off, paid holidays, and life insurance, along with medical, dental, and vision coverage. The organization values stability, long-term growth, and providing employees with meaningful benefits that enhance both their professional and personal lives.

Work Environment

This position is based in an office environment with standard business hours from 8:00 a.m. to 5:00 p.m. The role involves regular use of computers and Microsoft Office applications to manage financial data, documentation, and communication. The setting is professional yet relaxed, with business casual clothing required on a daily basis. Work includes interaction with office staff, warehouse personnel, and drivers, as well as frequent phone and email communication with customers.

Job Type & Location

This is a Contract to Hire position based out of Billings, MT.

Pay and Benefits

The pay range for this position is $28.85 - $33.65/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Billings, MT.

Application Deadline

This position is anticipated to close on Sep 4, 2026.