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Onsite Mortgage Loan QA Analyst - Call Monitoring

ASCENDING LLC

ASCENDING is seeking a Call Quality Analyst for a 6-month onsite contract in Richmond, VA. This position involves monitoring calls across several contact centers that specialize in Homeownership Loan Servicing. You will document call quality, interpret call data for insights, and ensure compliance with quality standards. The ideal candidate has at least 3 years' experience in mortgage servicing, strong analytical skills, and must demonstrate excellent communication abilities. Join ASCENDING in maintaining high standards of service! #J-18808-Ljbffr

Vacancy posted 8 hours ago
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