Product Manager

Job Description

POSITION DESCRIPTION:

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We are looking for an experienced and commercially minded Product Manager to support a portfolio of physical products , specifically professional hand tools, across the US and Canadian markets. This is a hands-on, hardware-focused product management role encompassing product development, lifecycle management, and market execution.

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The ideal candidate has a strong foundation in product management, enjoys working cross-functionally, and is looking to grow into a more strategic leadership role within a global product organization. You will collaborate closely with senior product leaders, global R&D and engineering teams, sales, and marketing to bring high-quality professional tools to market.

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ROLES & RESPONSIBILITIES:

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Product & Market Execution:

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• Support the execution of product strategies for the North American market using market, customer, and competitor insights.
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• Assist in managing the full product lifecycle from concept through launch, optimization, and discontinuation.
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• Analyze market trends, customer needs, and competitor activity to inform product decisions.
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• Help define product specifications, features, and value propositions aligned to customer pain points.
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Product Development & Delivery:

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• Work closely with global R&D, design, and sourcing teams to support product development projects.
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• Contribute to product briefs, specifications, and development documentation.
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• Track project timelines, milestones, and risks to support on-time delivery.
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• Participate in product testing, validation, and feedback loops.
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Go-to-Market & Launch Support:

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• Support successful product launches by coordinating with sales, marketing, and operations teams.
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• Assist with go-to-market planning including pricing, packaging, and promotional inputs.
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• Help prepare sales tools, product training materials, and launch communications.
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• Monitor post-launch performance and gather insights to inform improvements.
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Commercial & Business Support:

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• Contribute to business cases for new products, range extensions, and refreshes.
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• Track product performance, margins, and key KPIs post-launch.
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• Support range reviews and rationalization activities.
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Customer & Market Engagement:

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• Engage with distributors, sales teams, and end users to gather product feedback.
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• Participate in tradeshows, customer visits, and industry events across the North American region.
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• Bring the voice of the customer into product decisions.
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Compliance & Quality:

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• Support ensuring products meet US and Canadian regulatory, safety, and quality standards prior to launch.
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• Assist with issue resolution relating to quality, compliance, or performance where required.
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SKILLS & EXPERIENCE:

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• 2+ years’ experience in product management or a closely related role.
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• Experience within tools, hardware, or durable consumer goods preferred.
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• Exposure to managing products through at least part of the product lifecycle.
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• Understanding of US and Canadian markets and distribution models.
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• Strong analytical skills with the ability to interpret data and customer insights.
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• Good project coordination and stakeholder management skills.
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• Technical curiosity and the ability to translate product features into customer benefits.
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• Clear, confident communicator with good presentation skills.
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