Busser

Job Description

Job Description

We are actively seeking a dynamic busser.  Are you passionate about people, driven by purpose, and clever in your approach? Let’s go! Here at Iron Horse Hotel, we strive to create a sense of awe that leaves those we touch wanting more services.

As a busser, you contribute a tremendous amount towards our success. Far beyond the basic responsibilities of clearing and resetting tables, you are a key component in the maintenance and upkeep of our restaurant. Even more important, you have a direct impact on the level of service that we offer to our guests, not only through your assistance to the waiters, but also through your interaction with the guests themselves. You have been chosen for this position because of your experience, ability, and character. Together, we will work to provide a memorable dining experience for each of our guests. 

$11 per hour

• Always treat guests with courtesy and respect in a variety of situations.

• Displays honesty & integrity.

• Is an inspirational leader able to motivate team members to be consistently engaged in serving others, always looking for that opportunity. 

Specific Duties  

• Complete all opening duties as assigned.

• Properly stock all side stations to par, according to restaurant standards.

• Communicate any supply shortages to management.

• Retrieve bread from the kitchen, stock the bread drawers, and monitor quality and consistency throughout the night.

• Prep butter/spread according to pars.

• Deliver bread to all tables after the order has been taken.

• Work with waiters to provide great service to all guests and to ensure that all needs are met.

• Anticipate guests’ needs, respond promptly, and acknowledge all guests - however busy.

• Interact in a courteous and professional manner with guests, supervisors, and co-workers.

• Keep the linen storage areas clean and stocked.

• Monitor and maintain cleanliness, sanitation, and organization of all service areas, dining room floors, and paths of service.

• Assist the dishwashers in always maintaining order of plates and glassware in the dish room.

• Clear each course promptly. Clear all guests’ plates at once, unless otherwise indicated (napkin on plate, plate pushed away, etc).

• Clear and re-set tables with attention to detail according to restaurant standards.

• Complete extra cleaning projects as assigned.

• Complete end of night closing side work as per restaurant standards. 

• Able to clean tables taking plates, utensils, and drinkware to the kitchen to be washed.

• Make sure diners’ water glasses are full.

• Able to reset tables for the next service.

• Help waiters and waitresses bring food out to the table.

• Restock utensils, napkins, and other dining needs. 

Additional Job Requirements

• Availability: Must be available and flexible to work as required by business demands, most specifically days, nights, weekends & holidays.

Schedule

• This is a part-time position. Availability must include a mix of weekdays, evenings, weekends, and holidays based on business needs.

The Iron Horse Hotel is Milwaukee's most chic and sophisticated property, located in the city's historic warehouse district. The transformation of a 100-year-old downtown warehouse into a modern luxury boutique hotel. Lounge, bar, restaurants, top-notch business services, meeting spaces, and never-before-seen rider amenities are just a few of the amenities available. VIP Pooch treatment for your family dog.