Sales Manager
Schott North America
About us SCHOTT Advanced Optics is a valuable partner for developing products and customized solutions for applications in optics, astronomy, opto-electronics, augmented reality, life sciences, and research. With a portfolio of over 120 glasses, we master the value chain, from development to finishing and metrology. Your Contribution Drive sales growth and achieve assigned revenue, opportunity generation, and customer development objectives Develop and execute account strategies, forecasts, performance reports, and action plans for assigned customers and markets Establish pricing strategies, prepare and approve quotations, negotiate contracts, and support profitable business growth Build and maintain strong customer relationships through regular engagement with key decision-makers, while ensuring accurate CRM documentation Resolve customer issues and complaints, support collections efforts, and promote a high level of customer satisfaction throughout the customer journey Identify, develop, and convert new business opportunities by collaborating with customers and internal teams on new products, projects, and innovations Gather, analyze, and communicate market and competitive intelligence to support business strategy and growth initiatives Conduct account planning, annual sales planning, customer segmentation reviews, and milestone tracking to achieve business objectives Partner with Marketing and cross-functional teams to support trade shows, conferences, promotional activities, and market awareness efforts Serve as a regional market expert and key point of contact for assigned market segments, coordinating customer development, strategic opportunities, and collaboration with Product Management and other stakeholders Follow all Company procedures and protocols, while adhering to all EHS guidelines Your Profile Bachelor's or Master's degree in Optics, Electronics, Engineering, or a related technical field; additional business or economics education preferred 5+ years of experience in technical sales, product management, business development, or related commercial leadership roles Proven experience selling and supporting complex technical or engineered products, with a minimum of 3 years in a customer-facing technical environment Strong understanding of optical materials, components, and performance characteristics is highly desirable Demonstrated ability to identify opportunities, negotiate agreements, and drive business growth in competitive markets Experience developing and maintaining strategic customer relationships using Customer Relationship Management (CRM) tools and processes Effective communicator with strong presentation, negotiation, and relationship-building skills Ability to work successfully in a global, multicultural environment and collaborate across cross-functional and international teams Strategic thinker with strong business acumen and the ability to balance technical and commercial priorities Results-oriented, self-motivated professional with a proactive, customer-focused mindset and strong deal-closing capabilities Excellent oral and written communication skills Ability to read, write and speak English Your Benefits Excellent healthcare benefits including medical, dental and vision Short and long term disability Tuition reimbursement Paid time off Pet insurance Other supplemental benefits available upon election #J-18808-Ljbffr
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