Equipment Technician (Criminal Justice) - Dallas

Equipment Installer / Technician

For almost 30 years, Sentinel Offender Services has provided community based, offender-funded monitoring services across North America. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing and community-based offender management programs.

Job Type: Part-Time

Schedule: Monday - Friday / 5:00PM - 9:00PM

Pay: $19.25/hr - $19.50/hr

The Equipment Installer / Technician is an entry level position for an Electronic Monitoring, GPS, and Breath Alcohol Testing equipment installer. The installer is primarily responsible for performing equipment installations, removal and troubleshooting of all equipment, along with daily client scheduling and inventory control.

Job Expectations + Essential Functions

• Install and remove various electronic monitoring equipment as requested using directed safety precautions.
• Provide support for service and maintenance of equipment.
• Keep accurate records of service calls
• Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
• Process alarms as required during shifts if applicable to program requirements.
• Assist with data entry of activity schedules as required.
• Telephone calls to participants when needed for equipment or collection purposes.
• Maintains calibration and repair records for all equipment serviced.
• Shipping and receiving functions for equipment and supplies per established procedures.
• Diagnosis and repair of EM equipment as outlined in company procedures.
• Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts

Education

HS diploma or equivalent; experience

Knowledge + Skills + Abilities

• Basic computer skills
• A reliable form of transportation to ensure job attendance
• Practice time management to meet tight deadlines due to program equipment installation requirements
• Must be able to work flexible work schedules if needed
• Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
• Effective customer service skills
• Ability to work independently and maintain an effective and efficient level of service
• Ability to prepare written reports and maintain accurate records

Equipment Used

• Desktop or laptop computer.
• Other technology equipment as needed.

Physical Requirements + Work Environment

The physical demands described here are representative of those that must be met by any employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, and talk or hear. The employee is regularly required to use hands to grasp objects or to manipulate computer keyboard, and reach with hands and arms. The employee is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close and distance vision.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sentinel Offender Services is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Sentinel Offender Services management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.