Dining Room Host

Dining Room Host

The dining room host is responsible for creating a welcoming and hospitable environment. This role focuses on maintaining a clean, organized space while actively engaging guests to ensure they have an exceptional dining experience. Dining Room Hosts anticipate guest needs, provide table touch touches, assist with dining room flow, and support the Front of House team.

Position Type: Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Host Responsibilities:

Guest Experience

• Greeting guests in the dining room with a friendly and welcoming attitude
• Conduct table touch in to ensure guests have everything they need - especially during lunch, afternoon, and dinner peak times.
• Refill beverages, sauces, napkins, and other dining room essentials when needed
• Assist guests with trays, high chars, or additional requests
• Respond quickly and courteously to guest needs or concerns
• Thank guests as they leave and create a positive final impression

Dining Room Maintenance

• Maintain a clean and organized dining room at all times
• Ensure when you change trash that you're wearing gloves, and you're not leaving piles of trash in the dining room while changing trash.
• Clear and sanitize tables promptly after guest leave
• Sweep floors and keep high traffic areas free of debris
• Clean chairs, booths, and high chairs
• Ensure the condiment stations are stocked and cleaned
• Maintain clean restrooms by checking cleanliness and supplies regularly "every 30 min"
• Ensure all door windows are clean and free of major smudges
• Parking lot check every 30 minutes
• Playground check every hour, including the outside trash
• We want the guests to see that our restaurant is clean, but make sure you're not leaving mops, dust pans or any other cleaning supplies laying around the store.
• Keeping the closet clean and organized at all times. (No food, no drink no extra personal items are to be kept in this closet)

Hospitality & Awareness

• Be attentive and aware of the dining room environment
• Look for opportunities to serve guests before they ask
• Support guests who may need additional assistance (families, elderly guests, women with children etc.)
• Help maintain a calm and welcoming atmosphere
• Surprise and delight young children with mini plush cows

Team Support

• Communicate with cashiers, runners, and kitchen team members about guest needs
• Assist with tray carrying when necessary
• Support the Front of House team during busy periods
• Clean trays

Key Expectations

• Maintain a positive and energetic attitude
• Demonstrate strong hospitality and guest-first mindset
• Keep the dining room clean, organized, and welcoming
• Be Proactive rather than reactive to guest needs
• Make sure you're focusing on guest needs during high impact times, and worrying about the "deeper" cleans in our slow periods

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule:

• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift