Travel Center General Manager

LV Petroleum, a premier leader in the fuel and convenience store industry, is on the lookout for a dynamic and proactive Site General Manager to oversee the operations of our travel center/truck stop in Napoleon, OH . In this role, you will play a pivotal part in not only ensuring operational excellence but also in delivering exceptional customer service that keeps travelers returning to our outlets. The Site General Manager will be responsible for day-to-day leadership, employee development, safety compliance, and implementing best practices across all service areas.

Key Responsibilities:

• Operational Oversight: Manage all daily operations of the travel center, including the fuel station, convenience store, and QSR, ensuring alignment with company standards.
• Team Leadership: Recruit, train, and manage a high-performing team, fostering a culture of service excellence and teamwork.
• Customer Engagement: Prioritize customer satisfaction and handle complaints and issues promptly to ensure a pleasant experience for all visitors.
• Inventory & Vendor Management: Maintain optimal stock levels, coordinate with suppliers, and monitor inventory for quality and availability.
• Financial Accountability: Monitor and manage the site’s budget, sales, and profitability, implementing strategies to meet or exceed financial goals.
• Safety Compliance: Ensure compliance with all health, safety, and environmental regulations, particularly concerning fuel handling and storage.
• Reporting: Maintain accurate records and reports regarding sales, employee performance, and operational metrics for upper management.

Requirements:

• Experience: Minimum of 3-5 years experience in a management role within the fuel, convenience store, or hospitality industries.
• Leadership: Proven ability to lead teams and drive performance in a high-pressure, fast-paced environment.
• Knowledge: Strong understanding of operational best practices in travel center management, inventory control, and vendor relations.
• Regulatory Compliance: Familiarity with environmental regulations and safety protocols related to fuel stations.
• Communication: Excellent interpersonal and communication skills for effective team and customer engagement.
• Financial Acumen: Strong analytical skills to monitor financial performance and identify improvement opportunities.

Weekly pay.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Paid Time Off (Vacation & sick pay)