RFP Specialist

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now Get to Know the Opportunity: As a member of Voya’s Retirement RFP Team, the RFP Specialist is responsible for assessing, planning, and delivering high-quality Request for Proposal (RFP), Request for Information (RFI), and consultant questionnaire responses. This role plays a critical part in helping the organization win new business by ensuring proposals meet client requirements, align with company standards, and communicate clear, compelling value propositions. The Contributions You’ll Make: Assess incoming RFP/RFI requests to develop response strategies, identify resource needs, and establish timelines that support on-time delivery and strong advancement outcomes. Manage multiple concurrent proposal projects with varying complexity under tight deadlines. Support proposal development across multiple market segments, including Small-Mid Corporate, Tax Exempt, Government, Large Corporate, Defined Benefit (DB), and Non-Qualified (NQ) markets. Leverage proposal automation tools and platforms (e.g., Catapult, Envestnet, ProposalTech, RFPDirector, Responsive,) to log, track, and complete proposal responses. Research and develop responses through collaboration within proposal systems and with key stakeholders. Partner with subject matter experts (SMEs) across functions (e.g., Senior Management, Legal, IT, Product, Plan Administration, Implementation, Investments) to gather and incorporate accurate content. Collaborate with Business Development, Sales, and other teams to ensure all proposal components are complete and aligned. Draft new content as needed, translating complex or technical information into clear, concise, and compelling language for inclusion in the proposal content library. Communicate differentiated value propositions tailored to client and prospect needs. Perform formatting, proofreading, and editing to ensure proposals meet quality expectations and adhere to branding standards. Manage proposal production requirements, including print configurations and electronic delivery schedules. Identify opportunities for process improvement and contribute to the development and adoption of best practices. Participate in ongoing reviews of proposal content and partner with content owners to ensure accuracy and relevance within the content library. Provide mentorship and guidance to other RFP Specialists, as applicable. Perform additional duties as assigned. Minimum Knowledge & Experience: Bachelor’s degree or equivalent experience Minimum of 3 years of RFP writing experience Strong planning, problem-solving, and organizational skills Excellent research, decision-making, and prioritization capabilities Strong written and verbal communication skills Strict attention to detail Ability to manage multiple priorities and deadlines independently Proven ability to collaborate with a wide range of functional and technical SMEs Preferred Knowledge & Experience: Advanced understanding of Retirement Services Experience managing complex projects with multiple stakeholders and tight timelines Experience with Responsive (formerly RFPIO) or similar proposal automation platforms Intermediate proficiency with Office 365 tools (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Planner, Copilot) Voya’s Core Four bring our strategy to life by driving customer focus, accelerating AI-enabled transformation, fostering a high-performance culture, and delivering with consistency and operational excellence. How This Role Aligns to Our Core Four: Instill Customer Obsession: Deliver tailored, high-quality proposals that clearly address client requirements and articulate Voya’s value to win new business. Transform with Automation/AI: Utilize proposal automation platforms and tools to streamline workflows, improve response accuracy, and enhance efficiency. Drive Higher Performance Through Our People: Partner closely with cross-functional SMEs and business teams to gather insights, ensure alignment, and strengthen proposal outcomes. Execute on the Fundamentals: Ensure every proposal is accurate, compliant, well-organized, and delivered on time through strong attention to detail and disciplined execution. Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $77,580 - $96,980 USD Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities. Misuse of Voya's name in fraud schemes Voya Financial, Inc., is a leading retirement, employee benefits and investment management company. Voya’s services and solutions help clear the path to financial confidence and a more fulfilling life for individual, workplace and institutional clients, supporting more than 18 million customer relationships. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya fosters a culture that values customer centricity, integrity, accountability, agility and inclusivity. Together with customers and partners, Voya employees fight for everyone's opportunity for a better financial future. For more information visit Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other. With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance and still allowing the benefit of in-person collaboration. Some functions will continue to be 100% on-site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work® for the 10th consecutive year, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition.