Senior QA/QC ISP Technician

Job Description Job Description Position Title: Senior QA/QC ISP Fiber Technician (Tier 3) Location: Abilene, TX Clearance Requirements: Not specified Position Status: Contract (12+ months) Pay Rate: $50.00/hr (1.5x overtime rate) + Per Diem ($110/day lodging, $64/day meals for 10-hour days / 50-hour work week) Position Description We are seeking a highly skilled Senior QA/QC ISP Fiber Technician (Tier 3) to support mission-critical operations within a live data center environment in Abilene, TX. This role focuses on advanced fiber troubleshooting, break-fix remediation, testing, and quality assurance across active production infrastructure. The ideal candidate brings deep hands-on experience in inside plant (ISP) fiber systems , strong OTDR expertise, and a disciplined approach to working in high-availability environments where precision and adherence to process are essential. This is a senior-level technical role requiring the ability to independently diagnose and resolve complex fiber issues while maintaining service integrity in live networks. This position operates in a fast-paced, 24/7 mission-critical setting supporting structured cabling and fiber optic infrastructure across enterprise data center systems. Key Responsibilities Perform advanced fiber optic troubleshooting, break-fix, and maintenance in live data center environments Work safely around active production circuits following strict MOPs, SOPs, and change control procedures Execute and interpret fiber test results including: OTDR testing and trace analysis Optical power meter and light source testing Fiber inspection and connector validation Perform fiber cleaning, inspection, and re-inspection prior to mating or remediation Diagnose and resolve physical layer issues including: Signal loss and attenuation Dirty or damaged connectors Patch panel, jumper, and cross-connect issues Documentation and labeling discrepancies Perform QA/QC validation on fiber installations, routing, labeling, and test documentation Review and interpret technical documentation such as: OTDR traces and test reports As-built drawings and rack elevations Patch schedules and fiber route documentation Identify, document, and escalate complex technical issues with clear root cause analysis Support preventive and corrective maintenance activities across structured fiber infrastructure Provide guidance to junior technicians on best practices for testing, cleaning, and troubleshooting Ensure compliance with all data center safety and operational standards Required Skills & Education 6–7+ years of hands-on experience in fiber optic installation, testing, troubleshooting, and maintenance Strong background in data centers, carrier facilities, NOCs, central offices, or mission-critical environments Proven experience performing break-fix work in live production environments Expert-level knowledge of inside plant fiber systems , including: Trunks, jumpers, patch panels, cassettes, and cross-connects Strong proficiency with fiber test equipment: OTDR Optical power meter and light source Fiber inspection scope VFL (as applicable) Strong QA/QC mindset with high attention to detail and documentation accuracy Ability to perform methodical OTDR analysis and fiber fault isolation Comfortable working full-time onsite in a high-density data center environment Preferred Qualifications BICSI TECH Certification or equivalent structured cabling credential FOA CFOT (Certified Fiber Optic Technician) OSHA 10 or OSHA 30 certification Manufacturer-specific fiber certification (CommScope, Corning, etc.) First Aid / CPR certification or site-specific safety training Experience supporting hyperscale or enterprise data center environments Technical Competencies Advanced fiber optic troubleshooting and diagnostics OTDR analysis and interpretation Optical loss budgeting and power testing Fiber inspection, cleaning, and remediation Root cause analysis in live network environments Structured cabling QA/QC auditing Documentation validation and correction Outage prevention in high-availability systems Preventive and corrective maintenance execution Physical & Work Environment Requirements Ability to work full-time onsite in an active data center environment Comfortable working around energized equipment, dense cabling systems, and elevated rack structures Ability to stand for extended periods and handle fiber testing tools and cabling materials Must follow strict safety, security, and operational protocols at all times Schedule 10-hour shifts, 5 days per week (50 hours/week) Day shift primarily, with occasional night or schedule adjustments as needed Company Description About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace. Company Description About Seneca Resources:\r\nSeneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.