Maintenance Technician

Maintenance Technician

Location: Cleveland, OH

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Primary Responsibilities

• Complete post-occupancy repairs, renovations, and general maintenance in single-family rental homes
• Resolve maintenance issues efficiently and professionally while maintaining the property to company standards
• Perform preventative, corrective, deferred, and emergency maintenance on assigned properties
• Address repair and renovation needs in occupied homes following move-in or service requests
• Collaborate with property management and the Maintenance Field Manager to complete service needs efficiently
• Complete assigned punch lists and correct deficiencies identified during inspections or resident occupancy
• Document work completed in the work order system and report to supervisor
• Observe safety protocols and report unsafe conditions to management
• Provide professional, courteous service and show empathy when responding to resident concerns
• Use equipment and materials in compliance with OSHA and company standards
• Other duties as assigned by the supervisor or leadership team

Skills & Competencies

• 3+ years of maintenance or handyman experience
• Knowledge of general construction, home repair, and renovation practices
• Working knowledge of HVAC, plumbing, and electrical systems (preferred)
• Fair Housing Certification (preferred or willingness to obtain)
• HVAC Certification (preferred)
• Strong customer service and communication skills
• Organized and capable of managing multiple work orders efficiently
• Strong technology acumen with the ability to learn and adapt to various apps and software tools
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); advanced knowledge preferred
• Valid driver's license, proof of insurance, and reliable transportation for site inspections and other duties
• Reliable personal transportation for traveling to job sites and picking up supplies
• Ownership of basic handyman tools required

Essential Job Functions

Daily and weekly work order completion rate, number of rescheduled service appointments, number of repeat visits to resolve the same issue, resident satisfaction with maintenance experience

Physical Requirements

Capable of working extended hours, including evenings, weekends and holidays as necessary. Able to speak English in a clear and understandable voice. Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed. Position may involve sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary. Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills. Must have finger dexterity for typing/using a keyboard.

Environmental Requirements

Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns. Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.

Why Work for Maymont Homes?

Our Mission – "We Positively Impact the Lives in the Communities We Serve." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.

Certified Great Place to Work® – Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.

Outstanding Benefits – Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.

Career Growth – With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.

Strong Foundation – As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT