Customer Service Representative - Zimbrick Fish Hatchery Road Body Shop

Customer Service Representative

You will play a major role in how our customers feel about their experience at our Body Shop. We are known for providing outstanding customer service and are looking for someone who shares our passion for helping others. As the last person a customer interacts with, you have the opportunity to help us earn Customers for Life by leaving a positive lasting impression.

What You Will Do:

• Smile, greet and thank customers and assist them with any needs
• Build positive relationships with customers
• Handle customer complaints with poise
• Answer phones
• Review/process customer repair orders
• Process payments from customers quickly and accurately
• Follow up with insurance payments to various insurance companies
• Process accounts receivable payments
• Daily deposit reconciliation

What You Will Bring:

• Communication skills
• Teamwork
• A positive and professional attitude
• Ability to demonstrate the company's core values every day

What We Provide:

• Best of Madison auto dealer
• Flexible schedules
• Training so no experience necessary!
• Full benefits package including 401K match and profit sharing
• Equal opportunity employer