Quality Manager

Ventra Grand Rapids 29, 2890 29th St SE, Grand Rapids, Michigan, United States of America Job Description The Quality Manager manages the quality department, implements and maintains the quality management and document control systems. They will interview, train, develop, evaluate, promote, and discipline subordinate personnel. Drive continuous improvement activities and teams. Support and promote plant wide quality improvement efforts. Lead Corrective Action Plan development, implementation and follow-up as quality problems occur. Core Competencies Customer Focus Communication Energy and Stress Team Work Problem Solving Time Management Creative and Innovative Thinking Development and Continual Learning CMM/Layout measurement knowledge and understanding Research and Analysis Decision Making and Judgement Providing Consultation Planning and Organizing Mathematical Reasoning Accountability and Dependability Ethics and Integrity Analytical Flex-N-Gate Training Requirements *the following is a guideline and to be used if applicable CHRF.00003 New Employee Orientation Program Competent Person/Due Diligence Training CQAM.00001 Quality Management Systems Manual International Quality Standards (ie ISO, IATF, etc.) Customer Specific Training Management Leadership Training Job Duties Evaluate and develop improved techniques for control of quality and reliability. Work with Process Engineering on process and engineering changes. Support prototype builds and data collection and reporting of builds. Cultivate and expand positive employee morale. Develop and maintain recordkeeping systems and procedures. Communicate effectively, orally and in writing, with all levels of personnel. Design and implement systems necessary to collect, to maintain and analyze data. Identify problems, basic and complex, review related information to develop and evaluate options and implement solutions. Ensure production is producing quality product to specifications. Provide support onsite to customer/suppliers as needed. Document all activities as required. Provide support and maintain compliance with all company guidelines, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards. The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005. The incumbent is responsible for the awareness, understanding, specific responsibilities and management of CQAM.00001 – Quality Management Systems Manual Requirements Bachelor’s Degree in quality engineering or related technology or equivalent experience. Minimum of 8 years experience in a manufacturing facility that offered the opportunity to gain a well rounded background in quality. Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Customer needs, meeting quality standards for services, and evaluation of customer satisfaction. Production processes, quality control, costs, and other techniques for maximizing the effective manufacture, assembly and distribution of goods Machines and tools, including their designs, uses, repair, and maintenance. Arithmetic, algebra, geometry, calculus, statistics, and their applications. Develop, plan and implement short and long term goals Strong organizational skills. Strong communication skills (both verbal and written). Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software. Ability to work effectively alone and prioritize. Must be a highly motivated, service and team-oriented individual with an attention to detail. Enthusiasm for challenge and new initiatives are prerequisites. Strong analytical ability Supervisory and interpersonal skills are required Troubleshooting ability is required Strong decision making and problem solving skills Demonstrated good internal customer service skills Ability to manage multiple projects. Detail oriented Working Conditions Physical ability to lift 50lbs. Travel as necessary. Manual dexterity required to use desktop computer and peripherals. The ability to see details at close range. Excellent visual acuity combined with the ability of a minimum of FMHH average color discrimination. Must be able to lift, twist, bend, squat, climb, stand and walk in close, confined surroundings. Overtime as required. May be exposed to hazards associated with manufacturing. This job description is not inclusive. The duties, experience, functions, and any other descriptions herein may be changed at any time and other duties may be assigned as necessary. The company reserves the right to add, delete, or otherwise alter these responsibilities when and as necessary. Ventra Grand Rapids 29, 2890 29th St SE, Grand Rapids, Michigan, United States of America #J-18808-Ljbffr