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Help Desk & SaaS Application Support Specialist

Alert IT Solutions

Alert IT Solutions Inc in Chicago, IL is seeking a Help Desk Specialist to be the first point of contact for user issues and questions, providing timely assistance across phone, email, and ticketing channels. You will troubleshoot enterprise applications, manage tickets, monitor SLAs, and contribute to knowledge base documentation while collaborating with IT teams in a fast-paced SaaS environment. #J-18808-Ljbffr Alert IT Solutions

Vacancy posted 2 days ago
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