Bilingual Janitorial Manager | $90,000 - $93,000 / Annually

Job Description

Job Description

Bilingual Janitorial Manager

Pay: $90,000 - $93,000 / Annually

Portland/Metro (Portland, Beaverton, Hillsboro)

#hill1940

Minimum Qualifications Required for Consideration:

To be considered for this position, applicants must meet the following minimum requirements:

• Minimum two (2) years of experience in the janitorial or commercial cleaning industry.
• Minimum three (3) years of supervisory or management experience leading teams in a service-based environment.
• Bilingual English/Spanish communication skills required.
• Experience with customer relationship management, contract renewals, and administrative responsibilities.
• Ability to work evenings and participate in an on-call rotation to support operational and customer needs.
• Valid driver's license, acceptable driving record, and proof of insurance.
• Ability to successfully pass extensive federal and state background checks.

Applicants who do not meet the above minimum qualifications may not be considered for this opportunity.

Position Summary:

Express Employment Professionals is hiring on behalf of our client for an experienced Bilingual Janitorial Manager to oversee commercial cleaning operations throughout the Portland Metro area. This leadership role is responsible for managing supervisors, leads, and janitorial personnel while ensuring quality standards, customer satisfaction, employee development, and operational efficiency.

The Janitorial Manager serves as the primary liaison between employees and customers, providing coaching, training, and administrative oversight while maintaining contractual requirements and ensuring excellent service delivery. This position requires strong leadership skills, a customer-focused mindset, and the ability to effectively manage multiple locations and priorities.

Essential Duties and Responsibilities: Operations Management

• Oversee daily janitorial operations across multiple facilities and work locations.
• Ensure contractual obligations and quality standards are consistently met.
• Coordinate staffing, scheduling, and coverage for absences and emergency situations.
• Conduct regular site inspections and quality assurance reviews.
• Monitor supply usage and maintain inventory levels.
• Ensure work vehicles, equipment, and janitorial closets are properly maintained and organized.
• Participate in reducing operational costs and improving efficiencies.

Leadership and Employee Development

• Directly supervise lead workers and janitorial personnel.
• Provide coaching, training, and performance management.
• Conduct employee evaluations and address performance concerns.
• Assist with workforce planning, scheduling, and employee accountability.
• Promote teamwork, engagement, and a positive work environment.
• Support integrated employment opportunities for individuals with disabilities.

Customer Relations

• Build and maintain strong relationships with customers.
• Perform regular customer visits to ensure service expectations are met.
• Respond promptly to customer concerns and service requests.
• Prepare quality assurance reports and implement corrective actions as needed.
• Assist with customer retention efforts, contract renewals, and funding opportunities.

Administrative Responsibilities

• Manage employee timekeeping and documentation.
• Maintain required records, reports, and site documentation.
• Ensure SDS books, cleaning procedures, quality reports, and customer specifications are current and accessible.
• Coordinate supply ordering and monitor inventory costs.
• Prepare written documentation related to employee performance, safety concerns, and operational issues.
• Communicate proactively with employees, customers, and management.

Safety and Compliance

• Ensure compliance with OSHA, ADA, BOLI, FLSA, and other applicable regulations.
• Promote safe work practices and proper chemical handling procedures.
• Ensure employees receive proper training on cleaning techniques and equipment.
• Maintain safety documentation and support a culture of accountability and workplace safety.

Qualifications: Education

• High school diploma or GED required.

Experience

• Minimum two (2) years of experience in commercial janitorial services required.
• Minimum three (3) years of supervisory or management experience required.
• Experience managing multiple locations and customer relationships preferred.
• Experience with contract renewals, budgeting, and administrative functions preferred.
• Experience coaching and developing employees in a service-oriented environment preferred.

Skills and Competencies

• Bilingual English/Spanish communication skills required.
• Strong leadership and team development abilities.
• Excellent verbal and written communication skills.
• Customer service and relationship-building skills.
• Strong organizational and time management skills.
• Ability to prioritize multiple responsibilities and work independently.
• Computer proficiency and experience with Microsoft Office applications.
• Strong problem-solving and decision-making abilities.

Working Conditions

• Evening schedule, generally Monday through Friday.
• Hours may vary based on operational and contract requirements.
• Frequent travel throughout the Portland Metro area.
• On-call availability required to support emergencies and operational needs.
• Frequent walking, bending, lifting, climbing stairs, and operating janitorial equipment.
• Ability to lift, push, and pull up to 50 pounds.

Contact Express Employment Professionals for immediate consideration:

Call today for an immediate phone interview: View phone number on us.fitly.work

Email resume: View email address on us.fitly.work

Apply online: 

We offer competitive wages, direct deposit, weekly pay, full medical, dental, vision, short and life term insurance options!