Maintenance Director - Assisted Living
All American Assisted Living at Wrentham
Pay: (salary range or pay rate) Job Overview We are seeking an experienced and hands-on Maintenance Director to oversee the maintenance, safety, and physical condition of our assisted living and memory care community. This position is responsible for the day-to-day operation of the building and grounds, including preventive maintenance, apartment readiness, repairs, vendor coordination, life-safety systems, inspections, and general facility upkeep. The ideal candidate is organized, responsive, mechanically capable, and comfortable working directly with residents, families, employees, vendors, and community leadership. This is a highly visible role that plays an important part in creating a safe, comfortable, and well-maintained environment for residents and staff. Position Details
- Job Type: Full-time
- Work Setting: Assisted living and memory care community
- Work Location: In person
- Reports To: Executive Director or designated supervisor
- Oversee the daily maintenance and repair needs of the community
- Perform and coordinate routine repairs involving plumbing, electrical, carpentry, painting, flooring, appliances, fixtures, and general building systems
- Respond promptly to resident apartment and common-area maintenance requests
- Troubleshoot maintenance issues and determine when outside vendors are required
- Maintain a clean, safe, and professional appearance throughout the building and grounds
- Inspect resident apartments, common areas, offices, mechanical rooms, and exterior areas for maintenance concerns
- Ensure maintenance requests are documented, prioritized, and completed in a timely manner
- Develop and maintain a preventive maintenance schedule for building systems and equipment
- Complete routine inspections and required maintenance on HVAC, plumbing, electrical, emergency systems, and other building equipment
- Monitor building systems for performance issues and coordinate repairs as necessary
- Maintain accurate maintenance logs and inspection records
- Track recurring repair issues and identify long-term solutions
- Help extend the useful life of community equipment through proper maintenance and planning
- Coordinate apartment preparation for new resident move-ins
- Inspect vacated apartments and identify required repairs, cleaning, painting, and replacement needs
- Ensure apartments are completed according to community standards and established timelines
- Coordinate with Housekeeping, Sales, Business Office, and community leadership regarding apartment readiness
- Verify that apartments are safe, clean, functional, and ready for occupancy
- Support resident move-ins and room changes as needed
- Support compliance with applicable fire, safety, building, and assisted living requirements
- Maintain required records related to inspections, testing, and maintenance of building systems
- Coordinate required inspections and service for fire alarms, sprinklers, emergency lighting, generators, elevators, kitchen systems, and other life-safety equipment as applicable
- Conduct routine safety inspections and promptly address identified concerns
- Assist with emergency preparedness activities and required drills
- Maintain clear access to exits, mechanical rooms, electrical panels, and emergency equipment
- Report significant safety, structural, or mechanical concerns to the Executive Director promptly
- Support survey, inspection, and audit preparation as needed
- Coordinate outside vendors and contractors for repairs, inspections, and projects
- Obtain quotes and assist with selecting vendors when necessary
- Monitor vendor work for quality, completion, and adherence to community expectations
- Maintain vendor contact information, service agreements, warranties, and maintenance records
- Review invoices and confirm work was completed before approval
- Coordinate larger repairs and capital projects with community and corporate leadership
- Oversee the appearance and maintenance of community grounds and exterior areas
- Coordinate landscaping, snow and ice removal, pest control, and other exterior services
- Monitor sidewalks, parking areas, entrances, lighting, and exterior building conditions
- Ensure exterior areas remain safe and accessible for residents, visitors, and employees
- Address seasonal maintenance needs in a timely manner
- Supervise maintenance employees when applicable
- Assist with interviewing, hiring, training, scheduling, coaching, and performance management
- Assign daily work and monitor completion of maintenance tasks
- Maintain appropriate inventory of tools, supplies, and commonly used repair materials
- Monitor maintenance expenses and support budget management
- Participate in community leadership meetings
- Communicate clearly with residents and families regarding maintenance concerns and repair timelines
- Work collaboratively with Housekeeping, Dining, Wellness, Sales, Business Office, and other departments
- Support community events and operational needs when facilities assistance is required
- Complete additional duties as assigned
- Previous experience in building maintenance, facilities management, property management, construction, or a related field
- Assisted living, senior living, healthcare, hospitality, multifamily housing, or commercial property experience is preferred
- Strong working knowledge of plumbing, electrical, carpentry, painting, HVAC, appliances, and general building repair
- Previous supervisory or facilities leadership experience is preferred
- Experience managing preventive maintenance programs and outside vendors
- Strong troubleshooting and problem-solving skills
- Ability to prioritize urgent maintenance and safety concerns
- Strong organization and follow-through
- Ability to communicate professionally with residents, families, employees, vendors, and leadership
- Basic computer skills and ability to maintain electronic work orders, reports, and maintenance documentation
- Ability to work independently and make sound decisions
- Dependable attendance and punctuality
- Ability to respond appropriately to urgent building or safety concerns
- Valid driver’s license may be required based on community responsibilities
- Ability to successfully complete required background checks and employment requirements
- Ability to frequently stand, walk, bend, kneel, crouch, climb, reach, push, and pull
- Ability to safely lift and carry up to (physical requirement) pounds
- Ability to use ladders, hand tools, power tools, and maintenance equipment safely
- Ability to work both indoors and outdoors in varying weather conditions
- Ability to access mechanical rooms, utility areas, crawl spaces, and other building areas when necessary
- Ability to perform physical maintenance responsibilities throughout the workday
- Medical insurance for eligible employees
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off for eligible employees
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee referral program
- Paid training
- Retention incentives
- Flexible scheduling where available
- Supportive and team-oriented work environment
- Meaningful work serving older adults
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