Office Admin

Job Description

Job Description

First Call is seeking a highly organized, detail-oriented, and dependable Administrative Assistant to provide administrative and clerical support for the efficient operation of our office.
The ideal candidate will have strong organizational and communication skills, advanced proficiency in Microsoft Word and Excel, excellent attention to detail, and the ability to manage multiple priorities in a professional office environment. Strong learning and retention skills, professionalism, and the ability to work independently are essential.
Key Responsibilities
• Provide administrative and clerical support to ensure the efficient operation of the office.
• Answer, screen, and direct phone calls, emails, and other inquiries.
• Prepare professional business letters, correspondence, reports, and other documents.
• Maintain organized filing systems for documents, records, reports, and other office materials.
• Perform accurate data entry and maintain databases and electronic records.
• Coordinate projects and assist with project management tasks.
• Manage calendars, schedule appointments, and coordinate meetings.
• Assist with office management duties, including ordering supplies and maintaining inventory.
• Greet visitors and direct them to the appropriate person or department.
• Assist with meetings, special events, presentations, and other office activities as needed.
• Perform digital voice transcription and accurately format transcribed information into Microsoft Word.
• Maintain confidentiality and handle sensitive information appropriately.
• Perform other administrative and clerical duties as assigned.
Required Skills & Qualifications
• Proven experience as an Administrative Assistant, Office Clerk, Office Manager, or in a related administrative role.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Advanced proficiency in Microsoft Word and Microsoft Excel is required.
• Strong word-processing and document-formatting skills.
• Experience with data entry and maintaining databases.
• Ability to prepare professional business letters and communications.
• Strong office organization and recordkeeping skills.
• Ability to learn, retain, and apply new information and procedures.
• Ability to coordinate projects and work effectively with team members.
• Familiarity with calendar management and scheduling tools.
• Ability to work independently while also functioning effectively as part of a team.
• Strong attention to detail and accuracy.
Preferred / Additional Experience
The following experience is a plus:
• Previous office management or clerical experience.
• Smartboard experience.
• Experience working in a professional or technical office environment.
Must-Have Skills
Candidates must demonstrate strong proficiency in:
• Microsoft Word — Advanced Proficiency
• Microsoft Excel — Advanced Proficiency
• Professional business letters and written communications
• Office organization and document management
• Data entry and database maintenance
• Digital voice transcription into Microsoft Word
• Strong learning, retention, and information-processing skills
• Multitasking and prioritization
Work Environment
• This is a full-time, in-person position.
• Monday through Friday, 8-hour shift.
• No remote work is available for this position.
• The successful candidate must be dependable, professional, organized, and able to maintain a high level of accuracy in a busy office environment.